Easy to arrange and get confirmation.

Excellent service from start to finish. Very competitive price.

very positive experience, thankyou.

Excellent service; their explanations were clear and concise and never pushy. It's been a pl easure to deal with them. Highly recommended.

Excellent and clear response to our enquiries. Simple and efficient way of dealing with our requests. Would recommend highly.

Excellent service quick to do over the phone.

We researched a few funeral plans and spoke with some of them. Overall, the "Not for Profit" team were very clear in the information they gave, eg., how the costing works, how the plan itself would come into effect, importantly, how the money paid in advance was held for future security. I have to say that most of the other people we spoke with did not push too much to accept their plans but with the "Not for Profit" team, it was much more relaxed. We were able to pay for it in 3 instalments without any problems from them and once paid, the team made sure that we knew it was all sorted and that the policy was then fully in force. Very good customer support.

I found this company to be very helpful and certainly knew how to deal with what can be a challenging subject. I would recommend them to anyone. Thank you John and your colleagues.

I give 4 stars because Everything paperwork wise went through ok and the people at AJ Lock were lovely

Couldn't of been any more ideal, £1000 cheaper than any other funeral directors.. Would recommend to anyone,