The CCTV drains check is recommended. It is something that was suggested to me by a surveyor. The staff on the phone to Metro Rod were polite and professional. The staff member sent to check was honest and informative. Would have given 5 stars but the staff member was late (though to no fault of his own) and it took longer than was said to deliver the survey report but because of Covid-19 I was patient.

Old pipe broken and had to be replaced. The two men who carried out the work were very professional and very likeable, in every way, they left the site clean and tidy on completion of the work which was done in the time quoted. Would have no hesitation in using this firm in the future. Well done.

Great fast professional service, very friendly too. Will use again.

Josh Brown (Coventry & Leicester) was an absolute star. Called us to confirm appointment before arriving, sorted out our problem and gave us some great practical advice on stuff we needed to fix future. We have an old property which I suspect many less experienced people would have struggled with - not Josh ; he was superb.

On Tuesday 21st July John (sorry didn’t get his second name) came to repair our drains .What a lovely and friendly bloke First class Service

I would like to say a big thank you to metro rod engineer john Butler who came and resolved my leak issue he was very polite and very noneligible and even found a way to stop the leak without taking up my newly laid floor I would recomend metro rod and use again thank you so much

Have used metro rod twice now and have been very pleased with their service and resolution of the problem.

great easy reliable service

Had a call out via the Stafford branch, couldn’t fault the service from Garnet. Call out was due to saniflow not working correctly and partly due to rotten smell which we thought was from saniflow system but wasn’t. Engineer went above and beyond clearing out pipes under sinks and found that it was actually the drip tray at back of fridge which he cleaned out and replaced. No issues! Thanks.

Always polite and helpful. They usually come within 24 hours. When you have a drain problem, call Metro Rod!