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10/10
Exceptional customer service - highly recommend! Pedro goes the extra mile to understand your needs and efficiently makes all the arrangements from car options, finance options, contacting dealers, etc. All terms are made very clear with no pressure to query, check alternative options or adjust payments.
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Brilliant service
Brilliant service, very friendly
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Sian great lady to deal with
Sian great lady to deal with , no messing around, made everything so easy quick and efficient
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I would recommend carloans365 as a…
I would recommend carloans365 as a complete service from getting you pre approved loans no matter your credit score, to securing the car from the dealership. Every member of staff I spoke to was professional and helpful. I was only calling up to check the likelihood that I could even get a car loan, and I was quickly put through to a case manager called Yasir, who was able to give me a couple of options. I went with the pre approved option that was only slightly more, but that meant I could go and get on with finding a car quicker. The case manager actually offered to help me with the car search, which as someone myself who has little knowledge of cars as I had always relied on my father to help me, who has recently passed away, I was a bit stuck. I also have little time to really research the car companies and different options. However, Yasir was extremely helpful in finding out what it was I needed from a car and offering suitable suggestions. He recommended only the best and trusted dealerships based on who they had worked with before, discounting those that were not reputable. He found two different options for me, both of which were perfect really and he even called the dealership so I didn't have to. By the end of the call I had secured finance and I had also found a fabulous car that suited my needs perfectly. I am really happy with this company and my case worker Yasir who went above and beyond to help me find what I wanted, without being at all salesman like or pushy at all. He explained everything clearly and got me exactly what I wanted for an affordable price. Very happy with your service, thank you so much to Yasir and all of the other staff members I'm sorry I didn't write down everyone's name, i think Becca and Jade were possibly the names of the people who followed up the after service and were also very helpful. I am very picky and ask a lot of questions, but nothing was too much trouble for any of the staff members at this company. Thank you, I will be recommending your company.
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Second time getting a car via carloans…
Second time getting a car via carloans 365 and I tell you for free you will get great value for the car you get and great professional guide and process
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Joe my headviser was very helpful would…
Joe my headviser was very helpful would highly recommend
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Experience
All staff I delt with were highly professional and helpful from start to finish also very informative in every step whole process done within a couple of days. massive thankyou to Joe who was my main point of contact
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COMPLAINTS TEAM car loans 365
Leane was absolutely fantastic helped all the way through where the finance company let me down car loans 365 have been a life saver , really down to earth process was again pain free would recommend this team anyday and twice on sundays
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Dante was so good over phone with all…
Dante was so good over phone with all my needs for car five star service. They will listen to you. They will find the car you want whether it's close or slightly further travel thank you carloans 365
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A very happy customer many thanks to…
A very happy customer many thanks to you all in your team that’s got me the car I very much needed