Terms and Conditions
Welcome to My5StarReviewer.com, an independent online platform enabling users to share genuine reviews of businesses and services. These Terms of Service (“Terms”) govern your use of the website located at www.my5starreviewer.com (the “Site”) and all related services or features (the “Services”).
By accessing the Site, you confirm that you have read, understood, and accepted these Terms, which form a legally binding agreement under the laws of England and Wales. If you do not agree with any part of these Terms, please do not use our Services.
1. About the Platform
1.1 Purpose
My5StarReviewer.com is a user-driven platform designed to facilitate honest, experience-based reviews of commercial services and businesses. It is not affiliated with any reviewed business and operates independently.
1.2 User Conduct
You agree to use the Site only for lawful purposes, and in a manner that does not infringe the rights or restrict the use of this platform by any third party.
2. Eligibility
Use of this Site is restricted to individuals aged 18 and over or those with legal capacity under UK law. By using the Site, you confirm that:
You are a resident of the United Kingdom or using the service in accordance with UK law
The information you provide is true, accurate, and complete
You have the authority to enter into these Terms
3. Registration and Account Security
To contribute reviews or access certain services, users may need to create an account. By registering:
You agree to keep your login credentials confidential
You are responsible for all actions taken through your account
You agree to notify us immediately of any suspected breach of security
We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or non-compliant behaviour.
4. User-Generated Content
4.1 Ownership and Rights
While you retain ownership of the content you submit, including reviews and ratings, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, modify, display, distribute, and reproduce such content for any purpose connected with our platform.
4.2 Content Standards
You agree not to post any content that:
Is defamatory, abusive, threatening, or harassing
Contains personal information of others without explicit consent
Promotes illegal activity or breaches any UK law
Is false, misleading, or impersonates another individual
Infringes any copyright, trademark, or third-party intellectual property
We may remove or modify content that breaches these standards, at our sole discretion.
5. Reviews and Moderation
We aim to maintain a platform of integrity and trust. To support this:
All reviews must reflect genuine experiences
We reserve the right to moderate, edit, or remove any content without prior notice
Reviews suspected of manipulation, fraud, or violation of our policies may be deleted and the responsible account restricted
However, we do not verify each review’s accuracy and are not responsible for the opinions expressed by users.
6. Business Participation and Right to Respond
Businesses featured on the platform may engage by creating profiles and responding to reviews. Business responses must also adhere to content standards, remaining factual, professional, and free from intimidation or retaliation.
We are not liable for business responses or interactions between users and businesses.
7. Intellectual Property
All intellectual property on the Site (excluding User Content), including trademarks, design elements, and software, belongs to My5StarReviewer.com or its licensors. Unauthorised use, reproduction, or distribution of any part of the Site is strictly prohibited.
8. Service Availability and Disclaimers
While we strive to maintain consistent service, we cannot guarantee that the Site will be uninterrupted, error-free, or secure at all times. The Site and its content are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
The accuracy or completeness of user-submitted content
The fitness of the Site for any particular purpose
The outcome of decisions made based on information posted on the Site
9. Limitation of Liability
To the maximum extent permitted under UK law, My5StarReviewer.com and its affiliates shall not be liable for:
Any indirect, incidental, or consequential loss or damage
Loss of business, profit, data, or reputation
Disputes arising from user or business content on the Site
Our liability to you for any claim shall not exceed £100.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or other liability which cannot be excluded or limited under applicable law.
10. Termination
We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, if you breach these Terms or we suspect harmful or unlawful activity.
Upon termination, your right to use the platform will immediately cease, and any user content may be deleted or retained at our discretion.
11. Changes to the Terms
We may revise these Terms from time to time to reflect changes in legal, technical, or operational requirements. We will post the revised version on this page and update the “Last updated” date above.
Your continued use of the platform after changes are made constitutes your acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Information
If you have questions, concerns, or need assistance, please contact us using the details below:
Email: [email protected]
Registered Address: 1 Ariel Way, London W12 7SL, UK
Phone: +44 (782) 807 46 73
Thank you for being part of My5StarReviewer.com — where your feedback helps others make smarter choices.
