Privacy Policy
At My5StarReviewer.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, www.my5starreviewer.com (the “Site”).
We handle your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
My5StarReviewer.com is an independent UK-based online review platform. For the purposes of data protection legislation, we are the “data controller” responsible for the personal information collected through this Site.
Website: www.my5starreviewer.com
Contact Email: [email protected]
Mailing Address: 1 Ariel Way, London W12 7SL, UK
2. Information We Collect
We collect personal information that you provide to us directly and data gathered through your use of our website.
2.1 Information You Provide
Your name or display name
Email address
Review or comment content
Contact details provided via support or submission forms
2.2 Information We Collect Automatically
When you browse or interact with our Site, we may collect:
Your IP address
Browser type, operating system, and device information
Pages visited, time spent, and referral links
Cookies and tracking data
This information helps us maintain security, understand user behaviour, and improve functionality.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Your consent (e.g. when you sign up or submit a review)
Performance of a contract (e.g. managing your account)
Our legitimate interests (e.g. improving the Site, preventing abuse)
Legal obligations (e.g. compliance with UK law or law enforcement requests)
You can withdraw your consent at any time by contacting us at the email address above.
4. How We Use Your Information
We use your personal data to:
Operate, maintain, and improve the Site
Display reviews and user-contributed content
Respond to your inquiries or support requests
Send you service-related communications
Monitor misuse or security issues
Comply with legal and regulatory obligations
We do not use your data for profiling or automated decision-making.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share it with:
Service providers (e.g., web hosting, analytics platforms) who assist us in operating the Site
Authorities or regulators, if legally required or to protect rights and safety
In the event of a merger or business transfer, under strict confidentiality protections
Other users, if you choose to make certain information public (e.g., review content, username)
All third-party access is subject to data processing agreements and UK GDPR compliance.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand how users interact with the Site
Enhance performance and usability
Prevent abuse and fraud
Remember your preferences
You can control cookie settings through your browser. See our Cookie Policy for more information.
7. Data Retention
We retain your personal information only as long as necessary for the purposes it was collected or to comply with legal requirements. When data is no longer needed, we delete or anonymise it securely.
8. Your Rights
Under UK data protection laws, you have the following rights:
Access – to request a copy of your personal data
Correction – to amend inaccurate or incomplete data
Erasure – to request deletion in certain circumstances
Restriction – to limit how your data is processed
Portability – to request your data in a usable format
Objection – to processing based on legitimate interests
To exercise any of these rights, email us at: [email protected]
9. Security
We apply industry-standard technical and organisational safeguards to protect your data from loss, misuse, or unauthorised access. These include secure servers, encryption, and access controls.
However, no online system is completely secure, and we encourage you to take care when sharing personal data online.
10. International Transfers
If we transfer data outside the UK, we ensure that it is done in compliance with UK data protection law, using approved safeguards such as Standard Contractual Clauses (SCCs) or transfers to countries with an adequacy decision.
11. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any external websites. Please review their privacy notices before submitting personal data.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Material changes may be communicated via email or site notification.
Continued use of the Site after changes are made will be considered acceptance of the revised policy.
13. Contact and Complaints
If you have any questions about this Privacy Policy or how we process your data, please contact us at:
Email: [email protected]
Address: 1 Ariel Way, London W12 7SL, UK
Phone: +44 (782) 807 46 73
If you’re not satisfied with how we handle your data, you have the right to contact the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113 (UK)
Thank you for trusting My5StarReviewer.com. We are committed to protecting your privacy every step of the way.
