Verified
Very happy with advice given and Quick…
Very happy with advice given and Quick response
Verified
During lock down I asked due to cash…
During lock down I asked due to cash flow that during the months I should be credited for non use of the software According to my discussion with yourselves it was agreed to not charge me during the months closed This it seems has not happened as monthly payments have continued to be drawn from my acc ,after all my yrs with you it seems your company have shown no remorse A very upset client
Verified
Chris was professional & patient
Chris was professional patient & made the subject easy to understand. Guided each stage throughly & went through all the extra little reports etc. Also helped with on line connection.
Verified
I salon is a great tool to help your…
I salon is a great tool to help your business. The support staff are excellent and the technical team are very knowledgeable and fast if there is an issue.
Verified
Have been with them for years
Have been with them for years , All ways had prompt service, would highly recommend them
Verified
I had an issue with some invoices that…
I had an issue with some invoices that weren't paid which is strange as as I'm on Direct Debit and you presented them 12 months later.
Verified
Very helpful.
Very helpful.
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Average and expensive
Average and expensive. A lot better and more professional than any of these apps that are designed for single stylists rather than professional salons
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Not only are they absolutely…
Not only are they absolutely overpriced! They are horrendous! Internet always fail! One call a week to their operators! Absolute joke!
Verified
Overpriced and not fit for purpose
I've been with I-Salon for 3 years now and it has not been great. I wanted to leave but didn't realise in the small print the contract is for 5 whole years. Can't wait to tell them where to stick it. The system doesn't do half of what we need it to do and things are always going wrong. Like today for example, my remote access has suddenly stopped working on the first day of reopening after lockdown (it did the same thing on the first day after the previous lockdown), and it took 20 minutes to get through. That was hours ago and it's still not fixed. I cannot stress enough how you should seriously think twice beofre using this overpriced company.I have sooo many examples of how bad they are but do not have the time to list them all here.