The whole vtoman experience was completely seamless from online purchase to delivery and initial set up of the product. I purchased my vtoman battery as a back up power source for my sump pump. I was impressed with the battery information on the vtoman web site. Initially, while looking at batteries on line, I was unsure what size of battery to purchase. After reading the information on the vtoman web site, I realized needed the vtoman battery capacity to start and power my sump pump during a power outage. I could have bought a cheaper battery but I question if it could have handled the power loads a sump pump requires during a power failure.

In response to my review on TrustPilot saying that I cannot review something that has not been delivered, you responded “We have verified that your parcel has now been delivered and we hope that you have received your shipment without any problems.” I have NOT received my parcel from EVRi yet – it has now been sat in their depot for over a week, and EVRi do not respond to my requests for information.

I bought a VTOMAN 2200power station for £749 .the shipping company FedEx delivered it to my property but out side my property boundaries so basically on a public right of way i come home to a empty box i have emailed VTOMAN 27 times and all they say is contact the shipping company so I did i found out the FedEx driver signed my name to say I had received the VTOMAN so he forged my signature so I called to speak to FedEx manager and they said there is nothing they can do until VTOMAN contact them .I am realy at the end of my tether VTOMAN can not be trusted and FedEx typical what you would expect so now I am out of pocket by a lot of money and no one will help me

This is our second one. Fast charging, long lasting

I received one tracking number for 1500 power flash plus back up battery and solar panels. Shipment was today only received back up battery and panels. You cannot charge this unit without main unit! I called customer service after sane excuses and verbiage being repeated I asked for a supervisor was told there is not one 🤬🤬 I call BS. Plus couldn’t answer why I was charged an adiutiknal international charge of $15.99 on my Visa bank card🤬 I was told same repeated crap I stopped the young man and said bottom line If I do not get a call back from your escalation team within next two hours im returning it all due to Milton I still don’t have electric and kicked out of FEMA lodging. I was told they do not call customers back period even for problems like this 🤬🤬 Only emails are sent from escalation team within next in one to two days I said this is not how it works in the US I call BS I said if no email to find main unit in next one to two hours im want a refund Again it’s going to be 40-50 degrees in a few days I am a cancer patient with pneumonia and need to hook up to IV once a week! Without main unit you cannot charge anything No one could answer why only one tracking yet main unit did not get delivered! Now I regret not choosing Patriot and paying twice the amount at least I would get immediate assistance and resolution instead of the run around!

Hallo an alle Vtoman Interessenten. Ich habe mir über Ebay bei Vtoman-Shop die Vtoman 2200 Powerbox gekauft. Nach einiger Zeit ging das gute Teil beim laden in Rauch auf. Nach sofortiger Meldung beim Verkäufer und innerhalb der Garantiezeit, sollte ich die Box auf eigene Kosten zur Reparatur an die Adresse "Yun Domilar UG-GOOLOO Dillenburger Weg 50 Düsseldorf 40229" senden. Dies habe ich im Oktober 2024 getan und dort ist die Box auch erfolgreich zugestellt worden. Seit dieser Zeit werde ich mit Versprechungen und Ausreden vertröstet. Im Januar habe ich sogar 2x ein Rücksendeversprechen bekommen, aber nix passierte. Der gesamte E-Mail Austausch erfolgte direkt über Ebay. Da ich ja wie ich lesen konnte einer von vielen bin, denen das passiert und hier ganz klar eine Betrugsmasche vorliegt, werde ich nun Strafanzeige stellen. T. Elsner

I was worried initially as everything came in one at a time and before the solar panel arrived they had marked my order delivered and left for Lunar New Year's celebrations. However a few days later the solar panel part of the order arrived and I couldn't be happier with them. VTOMAN FlashSpeed 1500 Power Station, Flash Speed Extra Battery, Jumper cables, and a 400W Solar Panel. What an awesome combo for my off-grid adventures. They still haven't responded to emails because of the holiday, but everything arrived and it all charges fast and delivers power just where I need.

Still waiting on my return label conformation.

Bought the 600W with solar panels works well powering an electric blanket for my husband while outside. Decided to add the jump battery to run coffee maker. Coffee pot rated at 950W, had no problems. Worked perfectly. Havent tried the panels yet.

Very reliable I purchased an item from VTOMan through AliExpress and had to return it. Despite the lack of cooperation of the platform, VTOMan went the extra mile to make sure I was refunded my payment. Excellent service!