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Majid Rafiq

07 November 2024, 02:24

  • GB

Absolutely Outstanding Service!

I couldn’t be more impressed with the team at Security Direct From start to finish, the experience was seamless and stress-free. The initial call was met with friendly and knowledgeable staff who answered all my questions and provided a quick, convenient appointment time. The installers arrived right on time, fully prepared. The level of professionalism was top-notch, and I could see they took real pride in their work. They were efficient, thorough, and left the area spotless! The pricing was very fair for the quality of service provided. The door is smooth, quiet, and secure. I’d highly recommend Security Direct to anyone in need of garage doors and installation, or maintenance. It’s rare to find a company that truly cares about customer satisfaction to this extent. Thank you so much Matthew, Ollie and Alex for the fantastic service!

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Cadillacsts

28 October 2024, 07:08

  • GB

Really helpful and knowledgeable staff

Really helpful and knowledgeable staff, great product (remote shutter fob) with quick delivery with excellent, clear, simple and easy to follow 'How to...' videos on You Tube! Absolutely brilliant service ... Thank You!!

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customer

26 October 2024, 03:02

  • GB

Efficient

Laura, who dealt with my request in a friendly and professional way.

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N/A

30 September 2024, 23:49

  • GB

Great response and communication

Great response and communication when getting a specific product ordered. Excellent customer Service

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Vava

30 September 2024, 11:38

  • SC

Very professional service

Very professional service, quick response to all my queries. Will definitely buy from them again.

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Guest

16 September 2024, 17:11

  • GB

Very professional company and quick…

Very professional company and quick turnaround, also very helpful on any info needed.

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Kirk

12 September 2024, 23:54

  • JE

excellent service

not knowing much about electric roller doors the staff at security direct were very helpful, very pleased with our new aluminium laths for our door, excellent service

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Christine Norris

11 September 2024, 03:00

  • GB

Highly recommend this company

The product is excellent. The whole process was faultless - from the informative website which is extremely easy to use, the technical resources available, as well as the easy contact by both phone and email, with quick responses to queries. We were initially cautious about using an online company that was geographically distant from us, but they proved at every stage that they are a wonderful company to deal with and that the entire team from initial enquiry right through to installation is totally focussed on the customer experience.

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John in

29 August 2024, 16:19

  • GB

Polite

Polite, helpful, efficient, and very speedy.

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Khaled

28 August 2024, 08:04

  • GB

World Class Services

Markilux Awning, Spoke to Manufacturer regarding a motor Markilux will only give me a number for installers spoke to 2 different company wanted to charge me £2500 all most fell of my chair. After numerous calls to Markilux finally I got a model number for the motor spoke to Somfy again same problem only sells through installers no help whatsoever. After speaking to Jeanette from Security Direct with model number she called me and emailed me next day as promised with a price of £384.00 I asked her if she could advise me to how to install she found a youtube video. I got it installed for £50.00. World class service from start to finish highly recommended A big thanks to Jeanette and Ollie Thank you Khaled