Delivery of medication.
I rang on the 6/3/25 to see when my medication would be delivered & was told it would be the next day & it duly arrived on time this morning. Haelthnet is a very reliable & efficient service & I really appreciate everything they do for me. Thank you.
Great communication
Great communication, arrived within time frame, quick and effective handover.
Help with meds
The nurse that helped me through on how to administer the Eppy pen was so lovely, she made me feel at ease as l was dreading it. Her name is Kris and she explained in great detail on the pen it self the link went through ok and l could converse with her properly on my iPad she is going to keep in touch and speak to me again in 2 weeks time for a update to see how l am doing
Efficient
Efficient, professional, courteous.
Great nurse!
My nurse was lovely. He fully explained how the medication worked and modelled how to self administer the injection before letting me administer it to myself. Very informative and fully answered the questions I asked.
Very polite and punctual
Very polite and punctual. Thank you.
Good information
The information and timings were the best yet. My timing notification for delivery was received early evening, first one yet at that time and an excellent one as I take medication to sleep. Delivery driver was clean, polite and kind.
On time
On time. Great service
Karen was kind
Karen was kind, caring and respectful through our the whole process, made me feel comfortable and confident enough to do my treatment. Explained everything and made sure that I understood everything she showed and talked about for now and in the future.
Friendly staff
Friendly staff , made me feel very comfortable. Very knowledgeable . Explained everything very clearly and professionally.