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Lydiacolegh

16 November 2022, 05:24

  • 1 Review
  • GB

Verified

I found them very helpful

I found them very helpful. You can tell these are audio men, no rubbish just honest advise

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Rsinghuu

15 November 2022, 17:39

  • 1 Review
  • GB

Verified

Fast and good service

Fast and good service, great site.

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John Cousins

14 November 2022, 21:39

  • 1 Review
  • GB

Verified

First class service

Thank you Gary and Curtis, Customer services & Sales. I purchased an Auto-sleeper Campervan in June which didn`t have a Sat Navigational System. Trawling through the web I found Car Audio Centre, whose prices were very competitive and I bought an Evo F 903 Sat Nav from them, believing it to have pre installed Sat Nav maps. Unfortunately that was a mistake on my part, as my fitter explained to me that it didn`t have pre installed Sat Nav features. Going back to customer services/Gary, I explained my problem and asked if I could return the Evo 903 and pay the difference and upgrade to the Alpine F904DC which had a pre installed Sat Nav system and software for Motor Homes and trucks. He agreed to the return and upgrade and passed me onto Curtis and I ordered and paid the difference. Me, one very happy customer, when you pay over a £1000, one needs to get it right. Thank you both for excellent customer services, your help and advice and putting right my mistake. I would thoroughly recommend CAC as a company to deal with. John Cousins - 14th Nov 2022

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leanne mburu

04 October 2022, 23:01

  • 1 Review
  • GB

Verified

very good experience - Leon

I recently went to this store due to desperately needing my car stereo sorting. Due to my circumstances, Leon squeezed me into a slot for an earlier date, which was very sweet of him to do. He did a super thorough job and even did things out of asking to make sure I would have no issues in the future. As the business that previously put my stereo did a very bad job at it. He charged me a very good price. Overall Leon did an amazing job and I just wanted to thank him. I have told my friends and family about this store as their services are worth every penny. 10/10

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Olie Ryan

04 October 2022, 17:33

  • 1 Review
  • GB

Verified

Poor Customer Service & communication

I was asked to ring Car Audio Centre on behalf of my customer who had recently purchased an Alpine headunit & all the extra's but we were missing a vital part of the kit to complete the installation. I got through to a guy called Gary who asked for me to send him some photo's of the kit we had received. I had no reply for a day or so I rang again the following day for a follow up. He advised me that the photo's I had sent him were not the additional ones the customer had ordered. He then went on tell me he didn't really want to deal with me anymore & didn't really give a toss as if I wasn't the one who had spent the money. My only aim was to act on my customers behalf as he wasn't sure what else he needed to complete his installation. As a professional auto electrician that fits audio equipment day in day out I will now avoid Car Audio Centre like the plague & tell others to do the same. Being polite costs nothing!

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gareth betteney

18 September 2022, 05:53

  • 1 Review
  • GB

Verified

Great parts and backup

Great parts and backup Thanks for your help with connections pioneer 360dab in my Santa fe

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Ehman

15 September 2022, 14:10

  • 1 Review
  • GB

Verified

Great quality wiring pleased with the…

Great quality wiring pleased with the order

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GEMMA

08 September 2022, 16:44

  • 1 Review
  • GB

Verified

Ordered a Pioneer SPH20DAB stereo

Ordered a Pioneer SPH20DAB stereo. Waited a week and then contacted Car Audio Centre to ask on progress. I it was "special order" and they had no timeframe of when they would receive it from their supplier. I've used Car Audio Centre in the past but needless to say, I won't be using them again. Why sell items you do not have in stock?

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Phil Wilson

06 September 2022, 20:09

  • 1 Review
  • GB

Verified

Car Stereo didn't exist...

Car stereo on website shown as "5 available". Ordered for next day delivery. Next day, no update, but when I checked on the website (with 3 still available) my purchase status shown as "On Back Order". Extra star as it was dealt with swiftly and refund issued by customer service; no delivery date possible as they had no idea when it would next be in stock.

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Maya

06 September 2022, 05:28

  • 1 Review
  • GB

Verified

Reliable

Good stock, competitive price and quick delivery! I paid for next working day and it arrived 24 hours later on Saturday. Very impressed!