Good product but complete absence of customer service
I love their deoderant - used it for many months without issue and it worked great, left no stains, nice small pots, recyclable. But they sent me a batch that were completely liquid and leaked everywhere - clearly a manufacturing issue, so I thought I'd just get a set of replacements sent out no problem. But absolutely no response to emails - sent a follow-up after a week but again no response. Eventually gave up. Big shame, but have cancelled subscription and now trying to find an alternative natural deoderant.
I bought from Pitt Balm during the…
I bought from Pitt Balm during the pandemic and supported them as a black-owned business. I bought a subscription with them and am still waiting to receive my purchase. It might have been delivered to an old address, and that is what happened last time. I received an email to say it had been sent on the 10th of March, so I emailed them on the 17th as I had still not received anything. Mia emailed me back and said the parcel had been sent out on the 15th and that if I had yet to receive it by the weekend, to email back. Alas, I didn't receive it by the weekend, and then they advised it had been posted on the 10th and delivered on the 17th. I have not received this parcel, and they have stopped responding to emails. The service has been shocking, to be honest, and I will no longer be supporting this business.
I ordered & paid for products Dec 2 2022 but never arrived & no reply
Ordered their products Dec 2 2022, but received nothing. I sent an email on Dec 29th & they replied that there'd been a postal strike & delivery issues but stated other orders shipped on that date had arrived - but nothing came. I contacted again twice but no reply. I contacted Visa to see if they can do anything. Don't bother unless you want to throw your money away.
Complete disregarded customer
Cannot comment on the product because I never received it but customer experience was horrible. Placed order in May, never received it. Sent two follow up emails and reached out through live chat. No one ever responded to my messages either. I’ve never had such bad experience with any company before.
Love this deodorant
I received this as part of a gift box, and I'm so glad I did! I finished my last anti-perspirant and haven't looked back. My first tin actually lasted me SEVEN weeks (applying once a day)! And I'm on the second now. You don't need much and it's very moisturising but dries quickly. My underarms were quite dry between shaving and anti-perspirant, so they're loads better now. The grapefruit and lemon fragrances I've tried are both lovely. The subscription price isn't bad when it lasts a decent length of time.
The best natural deodorant ever.
I absolutely love Pitt Balm, I've struggled for years to find a natural deodorant but I've been using this deodorant for over 6 months now and I couldn't be happier, I doubt i'll change anytime soon. The packaging is cute and convenient and it doesn't make your underarms greasy like other brands do. The lime and peppermint smells incredible and the fragrance free is perfect if you'd like to wear some perfume or essential oils on top.
Awesome deodorant
I hesitated for ages before trying a natural deodorant, having tried other variants before and sticking loyally to a brand of anti-p spray deodorant for years. This Pitt Balm deo has completely changed my mind. Doesn't feel greasy or sticky once you rub it in and has a nice, almost powdery feel. And more importantly, it works! No sweaty smell - I don't know how it works but it does. Even my other half, who is usually highly sceptical of any new product, has made the swap. And we just add the tin to our household recycling when we're finished with it, so no stacking up of aerosol bottles needing to go to the dump anymore. We've been using it for almost a year now. Ordering via the website is efficient and our deodorants arrive the next day. It's a winner!
Me encanta este desorante
Me encanta este desorante! No deja marcas en la ropa, nada de olor y no irrita la piel. Recomemdable 100% Love this deodorant! It leaves no marks on clothing, no odor and does not irritate the skin. Recommended 100%
Organic deodorant that actually works !!!!
I have tried 2 other brands of organic deodorant and towards the end of the day I would start to stink. But with Pitt balm it keeps me dry and smelling nice through out the whole day. It’s amazing with such little and organic ingredients how it does the jobs rather than all those out there with those toxic ingredients. Happy to have finally found an organic deodorants that’s not toxic to my body and works!
Your pitts deserve it!
This is such an incredible product, I can't believe what a difference it's made to my life! 'Normal' deodorants always seemed to make me smell worse when I broke a sweat, but that problem is in the past now and I'll never be switching back. The natural ingredients do an amazing job and the scents are so fresh. I chose lemon and lime and I can't wait to try grapefruit when I repurchase. Such a lovely brand and I'll be telling anyone who will listen!