user image

customer

19 February 2024, 18:53

  • GB

This is the most wonderful company and…

This is the most wonderful company and went above and beyond to help with my beautiful velvet robe, they altered it with no truble at all. My sister has one too. Thank you so much!

user image

FIONA

01 May 2023, 02:35

  • GB

A very beautiful and ethically sourced product

Very prompt delivery and a very beautiful product! All paper and cardboard packaging, a green and ethical company.. Feels very good to shop with !

user image

Titia S.

29 January 2023, 00:10

  • FI

Very good experience indeed!

Excellent product quality, speedy delivery, emails answered readily. I'll definitely buy from them again!

user image

liam

17 January 2023, 21:06

  • GB

Not a transparent company

Not transparent company. Advertise as silk but it's just reyon material. I returned my product to them and they are refusing to reply to emails or refund the return I will be looking at trading standards and/or ombudsmen to get involved Please don't use this company. They need to invest in better customer service and accurate marketing

user image

Annie

20 December 2022, 22:12

  • GB

Ordered item 22nd November

Ordered item 22nd November, full payment made that day. Received a receipt and then ... nothing. Chased on 12th and 13th December. Received a reply saying they would look into it and get back to me in "a few hours". Nothing. Chased again .... nothing. Asked for a refund. Nothing. Left a scathing review 20th December, informed them I was pursuing a PayPal refund ... instant response but still can't tell me if item has been despatched.

user image

scooby

17 December 2022, 05:35

  • GB

great product and speedy delivery

great product and speedy delivery

user image

Susan

08 December 2022, 19:11

  • IE

Beautiful clothing

Beautiful clothing. Very attentive customer care and follow-up. Delivery was prompt as expected.

user image

Anna

06 December 2022, 01:36

  • NL

Goede service

Mooie kamerjas maar valt klein, maatje 38 dames

user image

Graham Swindon

24 November 2022, 02:14

  • GB

Appalling Customer Service

Sent two emails and a message via website. Not even the courtesy of a reply. All I wanted to know was whether the returns period is extended to cover Christmas. Have sent the item back (at my expense) without even unwrapping.

user image

Emma

15 November 2022, 18:48

  • GB

Beautifully made products

Beautifully made products, and amazing customer service.