Verified
Getting a new machine was easy
The process of getting my wife a new machine was quick and simple. In anticipation of the needed paperwork I had gotten a copy of my wife's DME order ahead of 5ime, which made the process that much easier. Thanks a lot.
Verified
Great service-delivered in a timely…
Great service-delivered in a timely manner
Verified
Thank you so much for your product is…
Thank you so much for your product is help us a lot
Verified
Excellent service
Excellent service, quick and friendly. I really recommend you.
Verified
Great service
Great service! The only problem I had was when I ordered an extra water chamber, I thought I was getting the one with the adaptor for the SoClean since that was what I had just ordered.
Verified
Poor customer service
Poor customer service. I was sent a unit that my husband ordered for me as a Christmas gift I guess. I already had one. If the the company would have emailed it called I could have told them I didn’t need one. So NOW I a have to pay to ship it back. I don’t really think I should have to pay to return something they randomly shipped to me. Concerned with the bottom line and not their customers
Verified
Website said there was a discount but…
Website said there was a discount but it was so small it could hardly be called a discount! Only $10 for such an expensive item! Also couldn't find any coupon codes. Other than discount being so vague, decent experience ordering from them.
Verified
Said it would arrive in 2 days
Said it would arrive in 2 days. This took much longer than expected. What would happen if someone needed a face mask that would become a real big promise if you said and guarantee that it would be here in 2 days this that will a create problems for families and neighbors can hear you snore.This people like you we depend on. This disorder does break a few families Thank you for, your concern!!!!
Verified
Fast delivery and the exact items I…
Fast delivery and the exact items I needed. No hassle.
Verified
Your return policy stinks
Your return policy stinks! Shouldn't have to pay for return shipping or restocking fee. Will not purchase from again.