Josue was super helpful
Josue was super helpful - appreciate the communication from him a ton!
Muy buena atención y preocupación y…
Muy buena atención y preocupación y atención al cliente
This company was quick and efficient
This company was quick and efficient, got me set up very quick and easy.
Very helpful
Very helpful
Verified
Customer Service
I had the opportunity to receive assistance from Naim, his customer service was amazing. The communication was beyond this world, he made sure I understood the process and what was going on. Also helped me choose a plan that I was comfortable and more than happy with. Need more help people like this on your team, thank you! Looking forward to my journey with yall because of him, just beautiful!
They are great at helping all of our…
They are great at helping all of our new applicants with the move in process of setting up their electric company and renters insurance and updating any errors on the documents and re-emailing them with all requirements. I love this. This is hands on with the applicant and makes this process so much easier for them before move in day. Love this great team.
I spoke with Josue over the phone
I spoke with Josue over the phone. He was very patient answering my question and returning my phone call. Thank you very much.
Very hard to understand rep for…
Very hard to understand rep for verification and it seemed sketchy with the verification. He kept wanting me to say yes. I tried to get him to understand I will not say yes and that he could except my answer to move forward and he wouldn't do so. Again very sketchy. No need to contact me I don't want to use your service period.
Best agent
It was great working with the representative
Josue with VIP makes it easy
I got to speak with Josue from the VIP Concierge Team and he is an amazing worker. He makes everything easy and clear to understand, is very polite, and truly knows how to help. He has made the process of setting up my utilities stress free!