My order was cancelled without any…
My order was cancelled without any communication why. I then e mailed them to be told the item was out of stock. I pointed out it was showing as available to order, and still is two weeks later! A shambles.
Didn't arrive
Didn't arrive
Makes the most of my figure.
Makes the most of my figure.
Refunds non-existent
Returned swimsuit on 14:01:25 within return window & it was delivered to Seaspray on 16:01:25 (tracked). Still no refund 03:02:25. No answer to email sent 28:01:25. Very poor & won’t use again. Update: Contacted by email 4th & 5th Feb. Apology made & refund issued.
Wrong order
I ordered a long length and I was sent a regular.
Returns process unreliable
Previously gave excellent review for a swimsuit quality can’t say the same regarding the returns process for a kaftan. I returned a kaftan the day after it was delivered to me . Two weeks later I am still waiting a refund and I am still not at all confident I am ever going to receive a refund. Shocking! Not happy at all.
Shocking customer service
I ordered several swimsuits in the sale. A couple of weeks later part of my order was cancelled. Then after another week the remainder of my order was cancelled ! I was told the items were out of stock but some of them are currently showing as available on the website. Three weeks of my time was wasted leaving it now too late to obtain a swimsuit for my holiday. Customer service was shocking and very unhelpful. If I could leave a zero rating I would.
A really efficient and enthusiastic company!
What an efficient and friendly company. Their costumes are beautiful, the service is outstanding, highly recommended!
Good fit. Good quality.
Ordered three swimsuits,never expecting them all to fit. So pleased all fit and lively quality.
Very happy with quality and the longer…
Very happy with quality and the longer body suits are more comfortable