Ease of ordering
Ease of ordering
(No waiting) on the phone for Customer…
(No waiting) on the phone for Customer Service. I spoke to an American. Not someone in China or India. Erick was very friendly and helpful on the phone. Told me item was available and shipped by Fed X. I ordered online. Very simple process.
Melissa was very responsive
Melissa was very responsive, friendly, and helpful. Will be a returning customer 100%
Super great!
Super great!! The SDS and Data Sheets were easily available!! Right on the item page. I can't tell you how much that makes my job easier!
Great customer service
Great customer service. It makes a difference when you have great customer service. I placed my order immediately after speaking to a representative of the Company. I had a few technical questions and they had all the answers. It’s a great product and a great company
The sales rep helped me with next day…
The sales rep helped me with next day shipping on a product, life saver!
Very Fast and easy to find what I was…
Very Fast and easy to find what I was looking for.
We have a piece of equipment that has…
We have a piece of equipment that has no model numbers on it and have been struggling finding the replacement parts needed. Erik was amazing and able to help us determine which parts we needed based on pictures we sent and walking us through what each part does. He even went to the warehouse to measure one of the parts to ensure it matched what we needed.
Eric has great phone sales technique
Eric has great phone sales technique, charisma and, most important, product knowledge. A pleasure to do business
Very knowledgeable
Very knowledgeable, helpful and fast response and didn't hurt that their prices were good.