Highly Recommend- Navida Ahmed
As a first time property buyer I did not know where to start when purchasing my first property thanks to the lovely Navida Ahmed she made it possible and with less stress. She guided me and went through everything thoroughly will definitely recommend her for anyone there looking to buy their first property.
Navida Ahmed
Navida Ahmed has been amazing. She looked after my case from start to finish. When ever I needed help she was available to answer my question at all times. Without her guidance I would of never been able to purchase my first property. Very professional and stress free process. Definetly recommended.
Highly recommend- Emma Robinson
Highly recommend- Emma Robinson was absolutely amazing and made the whole process quick and as stress free as possible. As first time buyers we were clueless with how it works but Emma arranged a meeting within a day of me contacting her to talk through the process and start getting our application ready for our mortgage. She was so kind and supportive throughout, we never felt like we couldn’t ask “silly” questions. Will definitely be back in future as and when needed, thank you!
Navida Ahmed has been absolutely…
Navida Ahmed has been absolutely incredible throughout the entire process. Her knowledge, professionalism, and compassionate nature truly stood out. She was incredibly supportive from start to finish, taking on all the hard work so I didn’t have to. Changing mortgage lenders, which is typically stressful, was made completely stress-free thanks to her. Navida handled everything with care and made the entire experience smooth and manageable.
Navida Ahmed
Navida Ahmed has been amazing. Extremely professional, sympathetic, caring, and what was so important for me as a first time buyer, who has millions of silly questions, - very easy to reach and quick to reply. A complete opposite to those professionals you’d need to spend days (or weeks!) trying to get hold of. Highly recommended!
Excellent mortgage advice and support
Navida Ahmed was very professional throughout the process - calling me at the agreed times. She took the time to discuss my needs and answered any questions I had in great detail. She was not only very clear on what options I had from a re-mortgage point of view, but also from an insurance point of view - discussing all the possible options that might be beneficial for me. She was very kind and patient and I highly recommend her for anyone needing some advice on their mortgage or insurance needs. Thank you again Navida & Moneysprite!
Great Experience!
We were recommended to use MoneySprite services by a close friend and were given a contact for Emma in the Chelmsford Office. Needless to say that the recommendation was spot on and we were kept informed and updated all the way through the process of the Mortgage application and securing the best rates. This was particularly helpful given we are first time buyers and therefore new to the process. I would more than happily recommend MoneySprite and especially Emma to anyone wanting to find a suitable Mortgage at the best possible market rate!
Appalling customer service
I spoke to a mortgage adviser in the Bishops Waltham Hants branch and sent all my documentation as he requested. I was puzzled that I never heard from him again, not even to acknowledge receipt of my documents. Despite me subsequently chasing him 3 times for a response, he completely ignored my messages and he did not even have the courtesy to apologise or explain his lack of contact. After weeks of waiting for contact from him and hearing nothing, I gave up and I asked him to delete all my documents. He finally replied - no apology or explanation given, just an off-hand comment agreeing to delete the documents, so he had clearly received them. Very rude and very unprofessional. If this is indicative of the standard of customer service they provide, then I will definitely not be recommending Moneysprite to anyone. Extremely unimpressed.
Helping us to achieve our business goals
Getting a mortgage can be a difficult path but made easier with help of Moneysprite and our Mortgage advisor Navida Ahmed. Navida listened to our needs, prompt action , always updated us on our case. Would definitely recommend. Thank you
Money Sprite was excellent
Money Sprite was excellent. We switched our Morgage from by-to-let to residential wouldn’t have been possible going through the bank directly. It was a bit of a journey but we got there in the end. Money Sprite was incredible, very co-operative and helpful. Big Thank-you to Navida who did more than 100% to make it a success.