Excellent work by Dan the fitter
New advisor visited quickly after a call to register interest in their products. Initial deposit paid, next step surveyor to visit. Clearly experienced but not very customer friendly. Next payment made and suitable dates agreed. I did have to call office several times for receipts of payments, names of people coming. Dan arrived to fit wardrobes in 2 bedrooms. Dan worked extremely hard and all work completed in 2 days to a good standard. Tidied, cleaned and removed all packaging. Have to have another quick visit as handles missing. Very satisified with product and Dan's workmanship from a young man. Likes his cuppa, no problem when working so hard. Final payment will be made when job finished with handles in place. Office staff have to be contacted, not good at contacting customer unless for payment but Dan excellent.
Repeat Customer - fitted loft wardrobes
Having used this company around 18 years previously, we knew the quality would be good, as those fitted wardrobes were still going strong, when we recently moved house. Spacemaker’s were great from the start with the design by Nicola, to the survey by Steve, finally to the installation by Gary & Reece, who were very helpful & professional, working constantly until the work was done, doing a fantastic job & also clearing up afterwards too. We were so pleased with our fitted loft wardrobes & know that the quality is great.
Reece has done another fantastic job…
Reece has done another fantastic job for us today fitting our second lot of wardrobes. Everything left neat and tidy. Would highly recommend Spacemaker.
At the start of the third purchase for…
At the start of the third purchase for Space Makers I was going to write am amazing review but after they took my money the level of customer care has drastically declined to a position where I wouldn't touch them again unfortunately. At every stage I've had to chase for a delivery update as no one gets back to you. The first delivery wasn't to the specification that I believed I ordered. The handles were wrong, the colour was different to the other furniture I had previously ordered in the same range and the item was damaged. Again after many phone calls try to get this sorted they come back with the colour line has been decommissioned and they haven't informed me. So they have sales staff going out to clients homes selling a product that they no longer stock. Eventually after my issue gets raised to the manging director of the company, a compensation amount was agreed and I thought the issue would now be resolved with a replacement product due to the one that was delivered was faulty. Again after many phone calls to the customer service department trying to chase a delivery date, I eventually got one. Now the situation I'm in, I have the product but still after 1 month (over 3 months after the start) after final delivery I'm still trying to chase this compensation payment that was agreed with no return phone calls. I do believe this is the worse customer care I've ever experience, its a shame as the company used to be great hence the returning custom.
Spacemaker are fantastic!
We have used Spacemaker over the last 18 years 3 times now and they never disappoint. Our latest Bedroom is stunning and the customer service from start to install was amazing. Top quality and long lasting!
Just had Steve C visit taking…
Just had Steve C visit taking measurements and producing detailed drawings - really impressed!
Overall, a great experience
We have just had the wardrobes installed. Time will tell if the product is as good as promised but, as of today, installation was professional, straight forward and fast. Spacemaker were happy to accommodate our schedule and the times from the date of signing were kept.
Professional job
Professional job. Really happy with our new wardrobes.
Mark arrived on time and is extremely…
Mark arrived on time and is extremely good at his job he had a few problems to deal with but he dealt with it 100% . I have seriously never had a workman so polite, no mess left for me to tidy up after he’d gone and the job was done exactly as I wanted . Highly recommend mark to be your fitter and still in shock how quickly he finished job .
Great service
Great service, very efficient and friendly staff very professional and polite. Happy with the fitted wardrobes excellent finish.