user image

Nomi N

04 January 2021, 00:04

  • 3 Reviews
  • GB

Verified

I like hamper

I like hamper! Wide range of branded products. I ordered as a new year & Xmas present and it arrived just in time.

user image

FP

23 December 2020, 20:28

  • 1 Review
  • GB

Verified

Easy to use service and great range of…

Easy to use service and great range of hampers

user image

Issy McNamee

23 December 2020, 13:57

  • 1 Review
  • GB

Verified

Excellent experience

Great hamper, lots of premium branded products and well packaged. Arrived with plenty of time for Christmas

user image

Anon

22 December 2020, 21:25

  • 1 Review
  • GB

Verified

Huge Disppointment

The company I work for sent all of it's employees a "White Christmas Festive Hamper" Wellbox, this year, to compensate for the lack of Christmas party, due to Covid. We were invited via email to click on a link to arrange delivery, and make dietary choices e.g. Gluten Free, Non-Alcoholic, etc. This part of the process was pretty straight forward but I was surprised there was no indication of when the parcel would be sent. With people working part of the time from home, and part of the time in the office, as well as people taking annual leave, this posed a bit of a problem for some, when choosing the delivery address to use. An email was received by some people, but not others, when the parcels were dispatched, but it wasn't immediately obvious the email was in relation to the hampers as it came from a company called Caribou. This left a lot of people wondering when their hampers would arrive. When the hampers did arrive they were extremely disappointing, and everyone seemed to get different items. The box the items were packed in, was far too big, and could have easily been half the size, reducing the impact on the environment and the postal service. Some people had lots of protective foam pellets in their boxes and some just had a handful, which made the package look rather pathetic. My hamper contained; 1 bottle of Elderflower Presse, 1 Mince Pie, 1 jar of Houmous 1 tiny bag of Olives, 1 jar of Jam 1 tiny bag of dried Mango, 2 Tea Bags 1 Christmas Cracker 1 very cheap, not at all like the photo on the website, Christmas Hat I only hope that the meal being donated to a local person in need, is not as lousy as the contents of the box. I certainly would not recommend my company use this service again, as I imagine it is not a very good reflection of the intended sentiment. Update following the response from SC: Having found the list of items I should have received (on the South Catering website) it appears 90% of the items I received are as listed. However I did not receive the "I Love Snacks 70% Dark Belgian Chocolate", instead I got 40g of dehydrated Mango (very festive). I still believe my company has been grossly overcharged for what has been delivered. Having spoken to others, to see what their experience is, they are of the same opinion, despite some of them receiving more food items than I did, in place of the rubbish hat and cracker. As for the quote from SC about this being a "Free Gift"... it wasn't free, our company paid good money for it to replace the Christmas party which couldn't take place. A very poor and sarcastic response in my opinion. Not convinced about the cardboard shortage excuse either. Other companies don't appear to be suffering from this shortage. Maybe plan better next year!

user image

Deucalion

13 December 2020, 13:55

  • 1 Review
  • GB

Verified

Don't bother…

I ordered a box for a colleague as a surprise. Thre contents were wrong and the message too. He had no idea what was going on. Contacted the support team. Said they can't help. Wouldn't recommend

user image

Robert O'Sullivan

30 November 2020, 17:05

  • 1 Review
  • GB

Verified

Whole process easy to navigate

We were late to order these items for a staff gift so the choice was limited. Having said that, ordering was easy and the procedure to then upload the individual delivery details was simple. The fact this company offers very competitive Products, is good but to then have the "Giving Back" commitment is amazing. Thank you

user image

customer

10 September 2020, 16:53

  • 1 Review
  • GB

Verified

Wonderful service

Wonderful service, and great food, delivered on time.

user image

Natalie Comba

19 July 2020, 12:13

  • 1 Review
  • GB

Verified

Very happy customer!

The product was so great and we have had so much positive feedback from our employees! They loved the Wellboxes. Fantastic professional service from the team. I am a very happy customer who will continue to use this company for a long time to come!

user image

Emma

15 July 2020, 16:45

  • 1 Review
  • GB

Verified

Very happy with the service they…

Very happy with the service they provide! Lovely food!

user image

Yvonne

07 July 2020, 18:12

  • 1 Review
  • GB

Verified

First Time User of South Catering

As a first time user of South Catering, I can honestly say that I'm hooked - I've discovered something pretty special. Their Wellbeing Boxes are exactly what I would expect from a quality service: excellent food, excellent delivery process, excellent customer service. And, there's more...their underpinning values of giving something back to communities in need is exemplary. As is ensuring that all their products are ethically sourced. All this means that I can have peace of mind when I place an order with South Catering; knowing that it will be actioned with the utmost professionalism...and that someone in need will also be benefitting.