Almost four years since my $10,000 + Solar system was installed with a Ten-year warranty PEDLEY’S promise, they have failed my family. IOvewr the past 3 + years I have called and emailed more times than I can remember, with one call returned with a promise that someone would call me back to assist - 2 years ago. For anyone thinking about getting a Solar System from Pedley’s, my issues for the past years are: 1. During a rain gutter clean, I found several clamps loose in the rain gutter that are used to hold the solar panel on the roof. I again contacted them and got no response. My Concerns is WHAT IS HOLDING THE SOLAR PANELS ON MY ROOF!! 2. I have requested a system service and offered to pay; as expected, still no response from them. 3. The system has digital access to see systems performance, I was never shown how it was to be connected, Pedleys failed as promised to show me. 4. I asked for a Battery system solution, no response 5. I am questioning the performance of the PEDLEY’S solar system to deliver I have seen PEDLEY’S Solar advertising, Google and Facebook, about how good they are, well that is until you pay and then you are on your own. All I want is what I paid for, nothing more and nothing less. As a business owner, I do not have time to chasing you up on things you advertise on your website and promise. Pedley’s call me back, or I am forced to take this to the Dept of Fair Trade and the ACCC.

Thay have done a really good job thank you. Five stars

I was hesitant when Pedleys first recommended Jinko solar panels to me but I went away and studied that they were actually globally recognised as a tier 1 solar panel. I went ahead and boom! No more power bills

Had a wonderful experience with Pedleys from start to finish. My system was installed promptly and the installation team were great at answering all my questions. Would highly recommend!

Pedleys Solar were fantastic, very professional and on time. Very happy with the whole process from start to finish. Thankyou Pedleys

Living in Brisbane, there is so many solar companies offering the same thing. In the ocean of sameness I found that the experience of Pedleys Solar and their accredited solar panel installers were the right choice for me. The service was outstanding and made the whole journey very smooth. Would recommend to anyone!

Had a wonderful experience with Pedleys solar! We’ve been given the best advice for system size for our household and everything has been running as guaranteed! Looking forward to seeing our savings on the next bill!! Would definitely recommend!!

They were very responsive during sales and have made us believe that they're a big company with their own installers and excellent after-sales customer care. We signed and come installation date (2 Dec 2020), a rude installer came who even gave us his own business card. He couldn't complete the monitoring system installation and rudely told us to just call the IT dept. Weeks and weeks and numerous unreturned calls after, our monitoring system is still not up and running. We're extremely disappointed and very worried on how a warranty claim will be handled.

Installer was 6 hours late with no explanation or apology. 6 weeks on and system is yet to be turned on. PEDLEYS does not return calls, emails or messages. A useless system sitting on our roof, we don't even know if it works! Clean Energy Council have also tried to advocate on our behalf with no response. The company are taking no responsibility for our situation and cannot tell us when our paperwork was submitted to trigger an inspector. Edited- it took over 2 months for them to finally have our install inspected. They tried to bribe us by telling us they'd push it through faster if we withdrew our complaints to the relevant authorities. They did not scan our QR code at install and kept pestering US, weeks after our system was finally signed off on. They sent what I can only describe as a disheveled, very unprofessional man from a totally unrelated company to my house on 2 occasions to threaten us if we didn't supply the qr code again. We had emailed this to them BEFORE the install and the installer took a photo of it on the day of install. Pedleys gave out our private information to this person for the sole purpose of intimidating us. The Clean Energy Council no longer approve them as installers, cancelling their membership in December 2020. They have called us on several occasions now to ensure they are up to date on our situation. They were mortified by the bribery offered, the threatening nature of person at our door and have advised they have added our file to a long and growing list of terrible business practices of Pedleys that have come to their attention. Unfortunately CEC was not at all surprised about our dealings with Pedleys are they are repeat offenders hence their membership being cancelled.

Great service from the 1st phone call 2 weeks ago to installation today.Great price and a very professional company to deal with,highly recommend them!