user image

Mia Taylor

20 December 2024, 02:23

  • GB

Outstanding service

I was looking for somewhere to get a leather mulberry bag repaired for my Mum as a present. The bag was in really bad condition (scuffing, broken zip and scratches ect). I cannot recommend Vitalise any more. Not only was the repair incredible, their price was by far the best quote I received and their customer service (even before I was a customer) was outstanding. They managed to fix the bag quicker than expected (as I left it very last minute) and I can’t thank them enough for this. They kept me updated throughout the entire process, and as someone that wasn’t local, posting / receiving the bag was so easy. I am so impressed with everything about this company and I’m in awe looking at the before and after photos. I cannot wait to show my Mum! Thank you so much.

user image

Netta Deluca

12 September 2024, 04:40

  • GB

Exceptional service

Once again I am blown away by not only the customer service I received from these guys, but the perfectionism of my restored bag. I cannot recommend them enough. They go above and beyond at a very competitive price. I am so grateful I have found them as other companies charge ridiculous amounts and do not provide thr same service. Thank you so so much!

user image

rt

19 August 2024, 19:07

  • GB

The customer service and handbag repainting was excellent

The customer service was excellent. They came to pick up and drop off my bags to my home which was really handy. I was consistently kept updated about the progress and was able to chose my dream colours for repainting my YSL and Giorgio Armani bag. They also added a zip as per my request to the Armani bag. Thanks to Vitalise painting my bags so beautifully I now have 2 brand new looking bags in my dream colours. Their prices are very reasonable as well . Highly recommend using Vitalise.

user image

Consumer

01 December 2023, 01:56

  • GB

Excellent service all round!

After reading reviews on trustpilot and seeing their work on instagram, I decided to trust the restoration of my sac de jour to Vitaise. The team promptly responded to all my queries and most importantly my bag was returned looking good a new! Might I add that their turn around time is far better than that of other well known restoration business. I will certainly be using them going forward

user image

Julie Martin

08 August 2023, 17:14

  • GB

I found Vitalise via Google and booked…

I found Vitalise via Google and booked them to fit in a new zip for a colleagues Document Wallet. They went above and beyond what I expected, offered a choice of zips, fitted a new metal zit to replace the broken plastic one, and on top of that cleaned up and moisturised the leather. Really good value for money and amazing customer service by picking up and dropping off the item. A great find, would recommend them to anyone. Definitely using them again.

user image

Monica

29 July 2023, 00:00

  • GB

Outstanding

I contacted Vitalise to enquire if they could transform my leather handbag from bright yellow to black? Not only did they do an outstanding job with the colour transformation but the overall experience was excellent. They collected the bag from my home at a day and time that suited me and provided updates throughout the process. The end result was fantastic; I was highly impressed by the workmanship and the professionalism of the company. They made the entire process very straightforward from start to finish and it was an absolute pleasure doing business with them. I highly recommend Vitalise for their attention to detail and great service. They go out of their way for a client to ensure that they are completely satisfied. Thank you Vitalise.

user image

Dominic McWilliam

15 June 2023, 19:18

  • GB

WHAT A SERVICE

What a service, made pick up really easy via great communication. I had an LV bag which pretty much looks brand new. Would highly recommended for anyone looking to restore or clean up prior to selling. Service is outstanding

user image

Lucy Whing

18 April 2023, 03:30

  • GB

Speedy, friendly and great job!

Really friendly, amazing job and really speedy!

user image

customer

02 December 2022, 19:10

  • GB

Repaired vintage Gucci bag

Repaired vintage Gucci bag. Great professional and speedy service. Would recommend

user image

Noa Ng

28 January 2022, 21:07

  • GB

Good Services

Used these guys for trainers. Good services, fast response, professional and reasonably priced.