Lovely tablecloth arrived promptly and well wrapped

Took a little time to arrive but the product is good

Customer service was excellent; very friendly and efficient.

Always great high-quality products and exemplary service. Thank you.

Excellent customer service & prompt delivery

Incredible service! There was initially a small issue with shipping, but Melody helped me to resolve it swiftly and with great kindness. Thank you!

Product as described & prompt delivery

I was recently gifted the Mulberry Silk pillowcase for my birthday, which is such a lovely product which I am delighted with. I wasn't sure how best to clean and care for the product, so I reached out to your customer services and they couldn't have been more helpful. The response was very quick and I was very happy with the information I was given. I hope to be making more purchases in the future based on this. Thank you.

I ordered 4 fitted sheets from Givans recently and was delighted with the quality of the product and the customer service. Melody was a pleasure to deal with and ensured that the order arrived promptly. The sheet quality is excellent. I’ll definitely be using this company again!

Recently I decided to buy some new handkerchiefs and after a search on the internet I found Givan's website which was very impressive with all the information about their history and the photographs of their products. Consequently I placed an order and paid £35, which I thought was a lot for handkerchiefs but I was sure they would be worth it. A few days later I returned home to find an “aroFOL”, package pushed through my letterbox. On opening the package I found a plastic bag with all the handkerchiefs folded up as one with a band wrapped round them, not quite the presentation that I was expecting. However when I separated the handkerchiefs I was shocked to see that many of them had cotton strands still attached to them. I am very disappointed that the quality, presentation and packaging of the product did not match the aspirations illustrated by their website. I contacted Givans by email because the phone kept going to an answer machine and I have so far waited a month for a reply. My advice would be to stay well clear of this company as I feel that I have been conned.