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customer

18 June 2022, 21:06

  • 1 Review
  • GB

Verified

Fraser on the online team sorted out…

Fraser on the online team sorted out the issue with ordering immediately. Top service

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Lucy

18 June 2022, 19:22

  • 1 Review
  • GB

Verified

Fraser helped me change my delivery…

Fraser helped me change my delivery address so quickly on the online chat, very helpful

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Gary Fox

18 June 2022, 17:00

  • 1 Review
  • GB

Verified

Had a problem with an online order

Had a problem with an online order, ordered it for a birthday present which was the same day, was told it would be ready within 30 mins to collect but then received an email 5 mins later to advise me 5 working days. The advisor Fraser was very helpful and sent me a gift voucher to use in store instead of having to wait for a refund. Thank you :)

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customer

27 May 2022, 00:13

  • 1 Review
  • GB

Verified

Super fast response time

Super fast response time ! Easy and friendly to talk to and helped me straight away with my issue. Thank you Nadia !

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Stephen

27 May 2022, 00:13

  • 1 Review
  • GB

Verified

So I had an issue with trying to pay…

So I had an issue with trying to pay for my grandsons birthday present on line. I called customer service and got a very nice gentleman by the name of " RON " . I told Ron the issue I had , and asked if I could purchase the item with him . Unfortunately that wasn't possible , but Ron said he thought he knew what the problem was with my PC . Well he did . He not only solved my tech issue with my PC , but gave me valuable information should I experience a similar problem in the future . Ron was friendly , professional and an I.T wizard . Thanks Ron your a star . Great Customer service

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Clare

26 May 2022, 18:17

  • 1 Review
  • GB

Verified

online services

Nadia was just a great help on the online customer services

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robyn Cunningham

26 May 2022, 01:18

  • 1 Review
  • GB

Verified

I had a issue with confirmation of a…

I had a issue with confirmation of a click and collect and the support chat was very helpful

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Gulzar Malji

28 April 2022, 21:17

  • 1 Review
  • GB

Verified

Nadia resolved my problem very quickly…

Nadia resolved my problem very quickly and was very polite too!

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Aisha Siddique

27 April 2022, 20:41

  • 1 Review
  • GB

Verified

Excellent service.

Excellent service. Resolved my issue right away. Thank you

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Amy Mitzi

27 April 2022, 00:00

  • 1 Review
  • GB

Verified

Nadia was helpful in finding a balance…

Nadia was helpful in finding a balance on a gift card when the website was unable to do so