Verified
Excellent Service
I have received excellent customer service and advice. Communication has not been a problem which I appreciate as I live in Spain and was arranging a pre paid funeral plan for my mother who resides in the UK. Any queries were dealt with promptly and efficiently and the service was extremely friendly and polite. I would have no hesitation in recommending this Company.
Verified
Good Choice And Value
Very friendly and helpful made sure i was happy with choice before we decided the plan that was best for me.Very efficient service and a good price compared to others.Would recommend.
Verified
Good value funerals
I have just taken out a funeral plan,on the advice of a which representative I saved £800,this is good value as it ticks all the boxes I wanted .Thank you.
Verified
funeral plan
I found Which very helpful and professional they even help on filling in the forms. Tony T
Verified
I had excellent customer service.
There was no pressure to accept the plan. There was excellent advice and instruction from the guy on the phone. The price also was excellent value. My friend had recommended them and I was very satisfied with everything which was recommended
Verified
Helpful advice and prompt response
Started as just a quick enquiry, but things were explained fully and questions answered which allowed me to complete the purchase as soon as documentation arrived (the next day). Need to make sure you have considered fully which of the funeral plans you want to go with as conversations quickly focused on one company, although I was happy to go with this choice
Verified
Very helpful and knowledgeable.
They couldn't have been more helpful in helping me to decide on the right plan to choose. Everything was handled quickly and efficiently with all the relevant paperwork arriving quickly with a useful accompanying letter to cover all the points we'd discussed on the phone. The discount you receive by going through Which Funeral was certainly a bonus too.
Verified
Funeral Plan
I had inquired about a funeral plan and checked the internet for information about the company.I came across Which Funeral Plan. I phoned and received all the information I needed to take a plan which suited my needs, at lower cost than the estimate from the original company. The person I spoke to was very helpful and returned my telephone inquiry with 5 minutes. My friend was interested in the information I had and she is also taking out a plan The service was excellent..
Verified
Helpful, sensible advice, with no pressure
Did research on the internet regarding Funeral Plans. Contacted Which Funeral Plans for literature to consider. Received promptly. There were no 'hard sell' phonecalls or emails. A positive experience!
Verified
As easy as ABC
Why did I wait almost 4 years to do what was a simple task. Very knowledgeable people who are easy to talk to. Paperwork is minimal and easy to follow. Price is best value I could find.