Shocking service since December 2022
Shocking service since December 2022, if you order online then it never comes , every month I've had to email asking where delivery is, get a different answer every time, which is normally out of stock, surely the system should stop you ordering if there's no stock, or even Trophy could let you know there a problem before you have to contact the. Been buying Trophy for 15 years, not sure if it's worth continuing. And to make the reviews high Matt of torbay gets 5* reviews every week, hopefully that's not the same Matt that reply to the negative feed back on here
Friendly, reliable service
Very friendly, reliable service. Matt from Trophy Torbay is very easy to deal with and I feel I can ask his advice. Have been using Trophy for my Jack Russell, Mollie, for about 6 years now. She is in good health and really looks forward to her meals. Thanks
Excellent service, as always
We have been using Trophy Pet Food for about 3 years now and wouldn’t change. Food always delivered when I need it, so we aren’t over run with lots of food. Treats are good value and have a higher nutritional value than other makes. Yogi is always happy to see Matt and eagerly waits a treat every time.
Always very friendly & knowledgeable
Always very friendly & knowledgeable
Mavis loves her food!
We’ve used Trophy food for 6 months now and are so delighted with it. Not only does our golden retriever love the food, Matt couldn’t be more helpful re delivering supplies, offering advice if we need it and generally being friendly and flexible. Thoroughly recommend the products and the service.
Matt from Trophy Torbay
Matt from Trophy Torbay is excellent. He's friendly, professional, reliable and very knowledgeable about dogs and their needs. Wouldn't go anywhere else now.
Trophy Pet Food
Matt is amazing…the dogs love him, no question is ever too much and he always checks we have enough dog food. Convenient, friendly, and delivered to the door.
Matt from trophy torbay has been…
Matt from trophy torbay has been amazing, finding the right food for our and her changing needs and with making a special trip when we have unexpectedly run out. Fantastic service
Matt from trophy Torbay was so focused…
Matt from trophy Torbay was so focused on what our dogs need it never felt like we were being pushed towards expensive products - quite the opposite. He was fully focused on what was best for each dog. Great service, excellent value . Highly recommend
Great experience using Trophy foods
Great experience using Trophy foods. Always reliable delivery and happy to help when finding the right food for our pup. Our local representative Matt - Trophy Torbay is very friendly and our doggy is always happy to see him. Very communicative about when he will be able to make the delivery which is very helpful.