Thank you for the wonderful service! My wife and I moved in without any problem.

I got an online quote for conveyancing which was fine. Then came the spam. Phone call, texts, emails without an 'unsubscribe' button. More like a boiler room operation than a professional company.

This company has young girls who exhibit poor communication, inflated quotes and lack of follow-up.

We used Ownit to purchase a property and all I can say is save yourself a whole lot of angst and use a different business to do your conveyancing matters.

Totally frustrating experience. Settlement was on the 13th of December. Our over payment of over $28K took over a month to be paid back. Numerous calls made with little action made. Still to this day we have not received a final statement of accounts after asking more than 10 times. Loads of excuses made and blaming other conveyancing companies for their lack of follow up. Find another service provider that is customer focused.

Avoid at all costs!!!!! Totally useless bunch of amateurs. Every piece of communication is automated and they don’t even bother to personalise the emails with your name or information. Felt like I was acting on my own behalf the entire time. Complete waste of money. Never again.

To say the least they are nightmare to deal with, they call themselves professional which I don't think they know the meaning of it, they call themselves exceptional customer service which they have proven over and over they are otherwise. They settled our to buy property without our knowledge and to make the matter worse ignored the very important contract's special condition so burdened us with potentially a faulty property. No communication and no one own to the blunder they made, we are still to receive settlement documents after a week. Absolutely stay away from this firm at any cost as they aren't what they claiming to be, not at all.

This conveyancing firm is a nightmare to work with. You get emails constantly 24/7 and you can never speak to anyone when you ring up. Since settlement of my new property I have been sent an overdue council bill in my name when I didn’t even own the property at that time. I have rung and you guess it no one available to speak to me. Still waiting for a call back 24 hours later. Very unhappy client who will be getting legal advice on this matter

Coming up to six months after settlement and I'm still over $1,000 out of pocket because Ownit won't Own the problem they created by paying six months rates in advance - without any consultation (or perhaps thought). Can't find a 'complaints' email address - and I've emailed the relevant staff often enough to no avail. Perhaps this will get some appropriate attention? You have my number ...

In my opinion TERRIBLE SERVICE! Miscalculation of conveyancing cost us $615.37 extra. Very hard to contact for help! Tried to double charge us for some fees. When asked to fix up stuff up of conveyancing they gave us the runaround and then just stopped taking our calls. Could not run a chook raffle. AVOID.