Excellent service from start to finish
Had a Mitsubishi eco dan heat pump installed and new Radiators throughout. There was no hard sell, Lee arrived at my house when he said he would. On his own like he said he would unlike another company when 2 sales men arrived. Not good when you are a single female ! Lee was extremely patient whilst I made my mind up. I must have changed my mind 4 times ! On instillation day the 3 man team that arrived were brilliant, very thorough and precise in their work. They left minimal mess, were very hard working, they even had lunch in relays. Lee also called round a short while after work was completed to check I was happy with everything. I couldn't recommend Bounce enough. Thanks for a great job.
Wonderful experience from Bounce Renewables
Had 5kw solar PV, 5.8kw battery and a Mitsubishi Ecodan air source heat pump installed by Bounce Renewables. I’ve got to say that every person we dealt with was a credit to the organisation, nothing was too much for them even though we changed our minds umpteen times they stayed patient with us and never rushed us and never gave us the hard sell (unlike another company that came to see us) which wanted £5,000 more to do the same job!). Also want to mention Lee who was such a good sport, we wanted a no-nonsense sale and we got it with him, good old Yorkshire honesty! We will be recommending Bounce to everyone we know because we think that great companies should be recognised for the job they do.
Had Mitsubishi heat pump installed by…
Had Mitsubishi heat pump installed by Bounce after getting three other quotes and although they weren’t the cheapest they also weren’t the dearest either. I honestly can’t recommend them enough, they were a delight to deal from first contact to install (they were so clean and tidy!) even when paying the bill at the end! Thanks guys, I’ll be recommending you to everyone i know lol
Excellent service and a pleasant experience!
The entire installation of heat pump and solar panels, with battery and all new radiators. The cheerful and hardworking plumbers arrived on time and cracked on with the job, hardly taking a break. All the parts and equipment arrived promptly, indicative of great organisation, and the whole experience, as these things go, pleasant and well handled. Highly recommended!
Extremely positive interaction from start to finish.
It is just great when someone does what they said they'd do, when they said they would do it. Add into this the minimal disruption, quality of work and friendliness of the install lads, I can do nothing more than highly recommend Lee and the team at Bounce. From first interaction to final sign off we couldn't be happier with the installation and performance of our heat pump.
Professional service with a focus on doing a good job for their customer
I was impressed with the professional nature of the team at Bounce and how they managed the install, keeping me informed throughout the process, from the initial conversations through to post install care. The install itself went very smoothly despite it being in an older property. The team were courteous, arrived on time and tidied up after themselves in a way that shows pride in their work. I put all this down the fact that Bounce manage the installs in house and I was dealing directly with an experienced team, rather than a sales organisation that contracts out the work with little care post sales. It’s early days but the system is working a treat and already saving me considerable amounts of money.
Breath of fresh air!!
Excellent company! From start to finish the experience was 5 star. Put all my little worries to rest straight from the off, wasn't the cheapest quote we had, but certainly no where near the most expensive! But their attention to detail was a breath of fresh air compared to the other companies we had round! They replaced all of our radiators as a matter of good practice, whereas the others wanted to leave some in which seemed odd to me as we were spending so much on an all new heating system. I don't hesitate to recommend Bounce, well done guys.
We had our system installed on the 7th…
We had our system installed on the 7th of November 2022 and I was waiting to put this review on here until it was bedded in. Now 4 months of having our heat pump and not one issue we are completely satisfied and happy with our heat pump. We are very pleased with the excellent service from Bounce Renewables from the very first contact and throughout the fitting of our Air Source Heat pump. All the people involved were extremely knowledgeable, friendly and kept us informed every step of the way. I would especially like to mention the young gentleman Jae who visited us and went above and beyond to answer all our questions and to ensure we was making the right decision. Im not a lover of salesmen in general however Jae didn’t at all come across that way a matter of fact the complete opposite wanting to help us reduce our bills and give us the information we require to make our decisions. everything was precise and professional and I must say a very knowledgeable and freindly young man what a great asset to Bounce Renewables!! We felt we were in very safe hands and are very pleased with the finished system. I would definitely recommend this company. Bounce renewables are an asset to the industry thank you again!
Bounce renewables are a great company…
Bounce renewables are a great company to work with.They have done an excellent job installing an air source heat pump in my property.Jae, Richard, Lee and Phil were all superb in their roles. They certainly know their stuff.The installation team worked very hard indeed, and the premises were left clean and tidy. I am rather anxious about new technology, and the team have been patient , responding to all my questions. I recommend them without reservation.