Description

If I Change My Mind…. If you wish to return your item due to not being required or if you just simply change your mind…. you then have 30 Days in which to return the product, providing it is complete with all of the component parts included, unused it its original packaging with the original bill of sale. You will have to arrange the return of the return of the goods yourself and we advise that this is sent on a tracked service. We cannot accept any responsibility for damage caused by your carrier. ITEMS MUST be returned in original packaging. We are unable to accept return of a products which is not in it’s original, undamaged packaging. We will refund any amount due to you within 14 days from the day we received the item(s) back.

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Review

4.50

Score 4.50
769 reviews

5 Star

85.4%

4 Star

6.8%

3 Star

2.1%

2 Star

1.2%

1 Star

4.6%

Steve

14 February 2023, 16:35

A few new tools...

I've recently purchased a few tools from Lumberjack and am finding them extremely good value for money. The customer service is very good on the times I've needed to use them. The range on offer is very extensive too. I have the 305mm mitre saw, 300mm dovetail jig, belt and disc sander and the 330mm thickness planer.

Darin hawes

14 February 2023, 01:11

XP Series charger

Very quick delivery

Nick Gainsford

13 February 2023, 16:25

Very positive experience, highly recommend

Lumberjack Tools are the best kept secret everyone needs to know about! You receive a great service in the shop and a quick service online. The tools are incredible value for money and are of very good quality. Forget the big brands and give Lumberjack a try.

Philip Warrington

12 February 2023, 15:47

great little tool at a good price

Sparky

12 February 2023, 05:29

Quick service

Phil Howell

11 February 2023, 20:59

Good products

Good products, great customer service. What's not to like?

Kilian Crilly

09 February 2023, 03:43

Easy to setup and to use

Mick Sidaway

08 February 2023, 20:40

Great delivery service

Great delivery service. The dust extraction is so much better than my old units. Quieter and more powerful. Appears built to last. Very pleased.

Martin

06 February 2023, 22:14

Service delelivery was quick

C G

06 February 2023, 19:24

4 stars instead of 1 star. Unable to supply spare parts despite there being a law stating they MUST supply spares for 7 to 10 years.

The issue with spare parts as listed below has now been resolved. Miraculously after I reported them to Trading Standards they suddenly found the parts. It has taken 3 weeks to resolve this. Over the past 3 weeks, including this morning via their chat facility, & did not receive a response. I have had to contact Lumberjack tools regarding 3 spares for my EBS76 belt sander, & as yet I have not received any confirmation that they have the spares or prices for the spares. I just keep being told that they are looking through a box of spares to see if they have them, 3 weeks to look through a box of spares, how big is this box???. There is a law in the UK that states that spare parts must be made available for between 7 & 10 years after the product has been discontinued. I am unable to use the sander which has had very little use since I purchased it. The sander itself seems good quality, but it would appear that Lumberjack are unable to supply spares, despite there being a law regarding spares supply. I will be contacting Trading Standers & ask them to pursue this issue with Lumberjack. On the basis of my experience, I would definitely NOT recommend purchasing items from Lumberjack tools.

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