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Janice Stott

27 October 2024, 23:50

  • GB

Lordsfield Swimming Club

Thankyou, Lauren, Danielle & Andy great service and best Customer Service I have come across in a very long time. We at Lordsfield Swimming Club appreciated your understanding and prompt service. Regards Janice

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David Head

05 June 2024, 17:50

  • GB

Great Pool refurb

After they were the only pool company to return my calls and emails we used Blue Cube to summerise our pool. Because they did that well and in a customer friendly way we got them to do a full relining the pool. Andy, Lewis and Rhys were great and the final look is excellent. Thanks again guys, and Jenni for great customer service!

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Mr Ian

18 April 2023, 18:16

  • GB

Recommended as a relatively low cost option

I am writing this review a year on so that it fairly reflects our entire experience. Blue Cube completed our pool at a reasonable price and under difficult circumstances due to Covid restrictions. There were some problems along the way. The plastic liner did not fit snugly at the first attempt and they tried to blame us for turning a vacuum pump off (actually it was one of their guys who turned it off). The dehumidifier did not work when first installed and could not be fixed for 5 weeks (it was Christmas/New Year season) . This led to some black mould damage to the interior walls, which we found had not been varnished. We eventually settled on a discount to the final payment to allow for this. Since then the pool has been fine. We have been able to use it through the winter, though you can imagine the electricity bills! Blue Cube have not been in contact to check on how we are doing with our new pool but they have answered questions by email.

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Tom

26 August 2021, 20:45

  • GB

Great, professional service

Professional, friendly, and knowledgeable service. Will definitely be using again.

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Deege

27 July 2021, 03:34

  • GB

Great customer service

The engineers duly arrived with us at the time agreed and from start to completion everything went “swimmingly smooth”. Two young gents who were extremely polite who seemed to completely ‘know their stuff’ and genuinely cared about what they were doing. When presented with the job nothing seemed a challenge and the job, a replacement filter system was completed accordingly with no fuss. These gents are a real credit to the business - thankyou once again Blue Cube Pools.

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The paddock

23 June 2021, 19:58

  • GB

I cannot thank Blue Cube enough for…

I cannot thank Blue Cube enough for their superb response and service in the past week, when we had a pump emergency , which closed our medical hydrotherapy pool. It is a pleasure to find such a fantastic family owned local company with such knowledge and experience. Thank you again. James Redhead The Paddock Pool

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Paul Hayter

03 February 2021, 20:10

  • GB

Highly Recommended

Blue cube has always delivered on their service and the guys are always helpful and very knowledgeable.

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Stephen Donnelly

20 November 2020, 18:49

  • GB

Outstanding service and knowledge

I found the overall service level offered from booking my pool survey to be outstanding. Always responded to my questions efficiently and promptly. I found the advice from the Engineer very useful. Clearly very knowledgeable and kept all the information to a format that I would understand. Impressive and I will be back! Thank you for making what can seem complicated about maintaining and running a swimming pool, very easy to understand

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Robin Simmonds

31 October 2019, 21:10

  • GB

Terrible customer service

Terrible customer service at a number of levels including pricing/charging, work scheduling, poor work product, installation of different product to the one specified in agreed quote. The list goes on........

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Karen Aves

28 September 2017, 19:33

  • GB

Great communication throughout

Great communication throughout. Polite and professional company. Will be using you in the future! Thank you