Please don't order with your credit or debit card at Rasoishop.com because they call it a prepaid order and you will not be able to cancel your order in any circumstance. They claim it to be easy to work with but this is a home based business the phone calls are answered my only one non-professional lady I think who is the relative of the owner on this business. Once you order this so called prepaid order you will be out of luck. Even if the order is of not the quality you expect specially if you order a Softel brand item, you will be stuck with the order. I ordered Neelam brand Multi Kadai from Amazon for ₹1700 but cancelled it and ordered this Softel multi kadai for the same price thinking this is better then Neelam. Within 5 minutes I realized that this kadai didn't have thick multi clad bottom for proper induction heating. The lady on the phone refused to cancel my order and started interrogating me on the phone like why you are cancelling, what is the problem, you will now get your money back on the debit card but only Gift Card will be issued. Then I realized that this is a grab and run scheme. Once I realized that I had no chance of getting my money back I reluctantly agreed to have my order proceed. Today I received my order and I see that the bottom of the kadai is not thick enough for induction heating to be efficient. The accessory plates are not of the sturdy quality. They feel flimsy thin. So please don't fell into the trap as me and think twice before doing business with rasoishop.com. It is a riskshop.com. Thank you.

This one is worst product, I am not satisfied with softel atta chakki it is not user friendly, very difficult to use and clean , they are showing nice videos on you tube but in reality it is pathetic, and their is no return policy, I have to stay with this stupid product

I bought an multi kadhai idli pot. It was awesome. Quality was good. With strong handles. Heavy guage stainless steel food grade

I have purchase Sofitel aata chhaki.It is very very useful product and the best part is post purchase support by rasoi shop is excellent.

They sent a half-used item with gashes and scratches in a used-like condition (probably after someone returned it after use). Even after repeatedly making calls and sharing images where the scratches were clearly visible, the horrible customer agent kept denying that anything was wrong with their product. Their cheap prices actually come from such malpractices where they sell off stuff after it has been damaged.

recently bought a pressure cooker from Softel Machine Ltd, which was ISI marked. After only 8 months, the base of the cooker suddenly blasted. When I contacted their helpline, I was shocked by their response. Despite claiming to be responsible manufacturers with ISI standards, they told me they aren't liable for the cooker blasting. I urge all customers to avoid purchasing any products from this vendor. Their lack of accountability and poor customer service are unacceptable. Your safety is more important than buying from unreliable brands.

Be careful to buy from rasoishop very poor service & no response on calls and emails. I bought Green colour bottle which has same colour cap image on the website but the delivered Green bottle which has black colour cap & they are not ready to return the product saying its correct as per website image. Even my return request also approved.

Be carefull to buy from rasoishop they dnt have friendly return policy with poor customer service and products are like used one

Wonderful product

Good service by Rasoi Shop,quality product. Amazing pressure cooker. Good quality and so cute Purchased softel pressure cooker. The cooker has good thickness and very strong.Though inner lid it cooks food so fast. It is small and easy to clean.