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Pamela Elaine

14 November 2024, 20:56

  • GB

Please use another company

I'm glad so many people are happy with the service they got, I just wish I had the same service. My writer "Louis" was condescending, i asked my writer why they just sent me only half of my CV. She explained to me that my older experience wasn't needed and flat out refused again and again to include it, even on a different page. I wanted to be able to have all my C.V done just in case during the interview process if they wanted to know about my older work I'd have it on file for them to read. But she still refused, so I had to reach out to customer service and the lady told me she would get the writer to complete the C.V. Then i got another e-mail from the writer telling me how she was told i reached out to customer service and to trust her judgement, that i didn't need my full C.V. So even after all of that, she's still refusing, i go back to the customer service lady and explain that the writer is refusing still. The lady seems confused, so i read her out word for word the e-mail she sent me, i ask her to either get me another writer or just give me a refund because i wasn't happy with the service, as I'm talking she's trying to talk over me and the condescending tone starts. She completely switches her tune and talks down to me, about how they're professionals and that i paid for a service, i ask her again to get the writer to include my older work just in case it's needed. She tells me how that's a bad idea and doing so will make it so I won't get any job offers! I then tell her that I've used my half written C.V the one they've been praising so much for two months and I haven't gotten a single reply or job offer. She immediately goes quiet, back pedals and tells me the C.V will be written within two days. I can't believe i paid over a £100 for poor service and bad attitude. Incredibly unprofessional!

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Michael

14 November 2024, 20:25

  • GB

Fantastic turn around time

Fantastic turn around time, a complete overhaul of the CV with the correct language. Was able to secure an uptick of around 5 additional interviews within the following few days.

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Kate Farrow

14 November 2024, 20:18

  • GB

Overwhelm how brilliant Aoun was…

Overwhelm how brilliant Aoun was writing my CV for me. It was perfect from the first draft. Would highly recommend this service.

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Ronan Ferguson

14 November 2024, 19:17

  • GB

Very happy with the response and…

Very happy with the response and content. The person assigned to my request was Carl. He did an amazing job and was extremel responsive to feedback and change requests.

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Lou

14 November 2024, 17:59

  • GB

No Complaints Whatsoever

My CV writer, Louis, was friendly, professional, and sent the finished package over quickly. The package he provided gave me plenty of well-written content to re-design my CV. Not only that, it helped helped me understand what CV screening technologies are checking for. I have no complaints. It was a reasonably priced package and will no doubt give my job seeking efforts a huge leg-up.

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Mohammad Ali

14 November 2024, 04:16

  • GB

I have chosen the advance package and…

I have chosen the advance package and the process was quick and simple and the contact from purple cv was name is sally is great the end result my cv and covering letter is the best i ever seen 100% professional and outstanding service. Thanks Sally purple cv Ps. Am getting call from company and recruitment company that specialises in the field I want to be. I will definitely recommend my family and friends to use purple cv and I will definitely be using them again

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Annoyed customer

13 November 2024, 18:23

  • GB

Georgina was absolutely amazing

Georgina was absolutely amazing, really helped me to focus and adjust my CV, can't wait to see how it improves my job opportunities.

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Paul Bowring

13 November 2024, 06:00

  • GB

Outstanding service

Absolutely brilliant service provided by purple CV especially Aoun who dealt with my CV. Very professional from start to finish! I now have the perfect CV to start my next step in my career accompanied by a very professional cover letter and also LinkedIn profile. Will 100% recommend and will definitely use again.

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Chitalu

12 November 2024, 18:25

  • GB

Amazing work!!.Thank you Karla

Amazing work!!.Thank you Karla

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MR RYAN

12 November 2024, 17:17

  • GB

Seamless process end-to-end

Seamless process end-to-end. PurpleCV communicated clearly & frequently so I was always up to date. Aoun in particular looked after my case and was excellent, showing patience with my questions and providing clarity on why something was important or relevant. Will use PurpleCV again in the future when my CV needs a refresh. :)