Can you plz tell me return request procedure... Got the Product . Worst quality.. & no option showing for return request.. I bought it by cod.. Plz rpl

I recently needed an outfit for a family members wedding and found something online that I wanted to replicate. I emailed it to the associates at Kyra and Vir and they were more than happy to help me recreate the look. They were very attentive and heard from them many time throughout the weeks. They're responses were almost right away and were able to provide some great advice on colors/designs. I chose a Lehenga and when it was mailed to me, the skirt was not was I envisioned and I was very disappointed. I sent them a picture of it and elaborated on what I wanted/expected and they were able to remake it for me and shipped it to me in time for the wedding. I am very thankful for the professionalism as it was an expensive outfit and I would not have expected another company to do the same. I go so many compliments on my outfit and will definitely be recommending them to my family/friends! Thank you!!!

Staff was rude

I have ordered twice from Indiaboulevard and was pleasantly surprised with the service and outfits. One thing I would say is they should provide a drawing of the outfit as communication can get mixed up (like the color I mentioned vs the color chosen). Especially since you are paying before the design process can start.