Excellent boot fitting service. A really friendly professional team helped me and my partner find the right boots. They put a lot of time and effort into making sure we got boots that fit properly. I thoroughly recommend them. They also provided an efficient service resoling my old boots.

I ordered a Paramo fleece online at a great price. Alex called me to say it might not arrive for Xmas as I had opted for free delivery, but it arrived the next day. Brilliant service and delivery. Well pleased!

Found sandals on a Google search available in my size at Foothills. So I ordered them. Had a phone call to say they were out of stock but would get them in again 1st September. They did exactly as they would ordered them dispatched them and they were great. Great service from the team especially Alex thanks

My wife and I saw a very polite, knowledgeable young man when I visited this great outdoors shop to buy a new pair of walking boots. His name is Moses and, in 40+ years of buying boots, he's been the most efficient and knowledgeable (who knew there were so many different ways and reasons why you'd lace boots differently!). He couldn't be more attentive, there was no 'here you go these will do' mentality; he took the time to measure my feet properly, discuss my needs and make recommendations. All this in a very relaxed manner. I hope he stays in the industry and I can go back for his advice and guidance in the future! Note to Foothills - look after him, he's an asset to your business.

Purchased a Paramo Halkon Unisex Traveller Jacket. I am very impressed with the quality and functionality of this jacket, fits well and feels good on. Excellent price and service provided by Foothills. Thank you.

Great advice and service from the guys at Foothills Sheffield Ltd, I ordered a Paramo Velez Adventure Light Smock, I was kept updated on my order from the off, when it arrived it was too big, but nothing was a bother to return it for the next size down, received a phone call once they had received the returned smock to say they had it and to give me an approximate date for the new one, great service and great price, wouldn't hesitate to use again

THE place to go to buy hiking boots. Cannot fault the customer service at Foothills. Went in to buy new boots last week and Alex spent a good hour and a half measuring my feet, recommending boots, finding the perfect fit and letting me test them out. And was highly knowledgeable, friendly and patient. Can’t fault the level of customer care. Would recommend to anyone, avoid the big chains and go to this place. I will be going there again and again for all my stuff. Cheers.

Why can't all companies be this good? Received a faulty Paramo coat as a Christmas gift. Contacted company on boxing day who were extremely helpful. Returned garment, postage cost refunded very quickly and new jacket dispatched direct from Paramo. Absolutely excellent customer service, would definitely use them again.

Customer service was excellent and informative, with care taken to listen then advise on the most appropriate hiking boots

Ordered fast delivery and due to postal strikes, items wouldn't have arrived, not only did foothills contact me by phone to offer the opportunity to refund that, they then arranged alternative delivery method, direct from paramo! Superb service.