Good selection of Nordikas slippers
Very pleased with my Nordikas slippers - so comfortable! Wish I'd tried them sooner... They're not all fluffy and pink, they should last ages.
Speedy and efficient
The slippers arrived in a very few days and were exactly as ordered. Shipping information before delivery was informative and sufficient. Thank you
Prompt professional service from order to delivery, will be shopping again with Westwoods footwear in the future
Prompt reply once order placed even tho out of shop hours. received order on time in fact earlier than expected which was very pleasing. Packaged well and in good order. Very pleased with product, will recommend Westwoods to friends.
Fast and efficient delivery
Good delivery time. Only problem the shoe box was damaged so unable to use For gift wrapping.
Very Satisfied Customer!
The boots I ordered, to my delight, came sooner than I expected!. They arrived in 2 days and not 3-5 days as stated! They fit perfectly and are very comfortable.
The slippers that just dont wear out.
These slippers that have just been purchase by me , are replacements for A worn out pair of the same. The old pair are now 3 years old and passed it. So here's to the next 3 trouble free years.
Poor Service
I ordered a pair of shoes from Westwoods and paid by Paypal. The money was taken from my account immediately.I was sent a confirmation e-mail and a then a second e-mail with a tracking number for MyHermes. My shoes didn't arrive so I checked the MyHermes website and found that my shoes had been delivered to the depot, but nothing further. I contacted Westwoods who agreed to look into it. They sent an e-mail and said that there had been a theft at the MyHermes depot and my parcel had been stolen.( this seems to be a common problem with MyHermes) I wonder how long it would have taken Westwoods to follow this up if I hadn't contacted them. I was told that a second pair of shoes would be sent by Royal Mail and given a tracking number. Westwoods also left a phone message to say that my shoes should be delivered on Friday or Saturday at the latest , so the same as original order,even though i had been waiting over a week. I checked Royal Mail website and it said that they had tried to deliver my parcel and left a card. When I checked with Royal Mail customer services, I was in fact in when the delivery was meant to have been made and no card was left. I finally collected the parcel fro the sorting office yesterday, nearly 2 weeks after the order was placed. After the first fiasco, I am disappointed that Westwoods didn't follow up my order. I am also surprised that the company would risk their reputation by using MyHermes.
Just slipped in to say thank you.
My Nordikas slippers arrived next day! Free p&p and the best price on the block. Thank you.
Dissapointed
Thought i had got a bargain but after eight days i had not received them.When i contacted Westwoods i was told my parcel was part of a consignment that had been stolen!!!! Although offering 10% discount off another pair they had no more of the shoe i had ordered.
Great service
Slippers were delivered on time, and well packaged. The slippers appear well made, and the sizing is spot on.