The website doesn't give any shipping estimates. You have to choose expedited vs regular but it gives no ranges, so how would I know? As soon as I ordered, I contacted customer service to let me know the shipping time. I didn't hear anything back for 2 days, and even then, I didn't get an answer. Finally, I told him I'd have to cancel my order if I couldn't be told if it would arrive by a certainn date. By the time, many days later, he told me when it would arrive, which was a day too late, it had already shipped. Soooo frustrating. I could've gotten it AFTER the needed date for $10 cheaper through another site. Wish I hadn't ordered it now.

So easy and fast. Pans are excellent quality. Second time we have ordered an will order more!

I received the item very well packed. On time. I am very satisfy with my purchase.

I received my paella pan 15” a few days ago and was very happy to get it. Machika kept me up to date on the shipment and it was received in a very timely manner. However, yesterday I followed the cleaning instructions before the first use and noticed several scrape marks on the edge by the handles. I know this will not effect the performance of the pan but was surprised to see them. That’s why I gave four stars instead of five.

Great customer service

Love it, best squeezer I have ever owned. Thanks.

Horrible company who does not stand by their products or return policy. Do not do business with them!

Wonderful paella pan! It was surprisingly easy to clean too. We have used it three times already!

Material are bad . I asked for my refund which I never got it. I try to return the items and they said don't return it. .

I love the paella pan