This was a return visit to replace some parts on the boiler. They were their usual high professional selves from making the appointment to fit in with me, notification of ETA of when Marco would arrive, which is always useful and, impressively, they stick to it. Job was done efficiently and everything left tidy. Very pleased.

I have always used Grand Union and will not use anyone else, they resolved a shower issue for me quickly, reliable and prompt as usual, thanks again.

From first contact with Mitch and then Lauren with regard to our plumbing issues it was clear that I was dealing with a very professional organisation who were interested to help solve our problems. The plumber Tomasz then did an excellent and fast job(s) fixing our two toilets. Highly recommended.

Careful planning and execution of work. Time taken to consult with creative solutions. Great service and responsible outcomes

From the initial phone call from GUP&H to book my appointment to repair the issue through to the site visit, I am over the moon with the service. I received a text to say the engineer was on his way. Very respectful of the property and gives feedback on the issue and next steps. Can’t ask for more. Great 😊

I love my new outside tap! Thank you. I look forward to future correspondence.

Very friendly customer service and great job by the workers A++++++ well recommended

Professional

Gentleman was very nice and worked quickly and efficiently

A transformation beyond words! I wont put a photo if the before because yes, it really was that bad! Having put off doing the bathroom for a number of years it was time for the bath to go & for us to get a shower put in instead. The bathroom before was in a horrific state, shiplap panels on all the walls with painted over mosaic tiles… horrendous! What Mitch & his team pulled off was beyond what we could’ve ever dreamed of. Every tradesman that came in was respectable, conscientious & incredibly hard working & worked together to ensure we had the bathroom we wanted, nothing was too much to ask. If I could give them more than 5 stars I would because they absolutely deserve it!