I've used a fair few call answering services in the past and there was always a flaw somewhere. My business is in the North of England and always wanted a local accent answering my calls so Simply66 ticks that box. It doesn't end there though. They have good opening times, appear to answer the calls quickly. The bit I love most is they send the call recording which is valuable in terms of not needing to ask the customer to repeat themselves, it also gives me a sense of whether its a customer I want too. Finally, they offer various levels of plans, I usually only need quite a low volume so its great value for money

My experience has been very positive. They are very good at intercepting sales calls and filtering the right ones so you can focus on what's important. They offer good value for money and great service. I would definitely recommend them.

I have been searching for a cost effective call answering service for sometime. Simply66 have been responsive to my business needs and enhanced the offering that I am able to provide to my customers when I am not available. Being able to listen back to the calls taken is great, and the email notifications are fairly instant after the call is taken. 5* so far, no complaints.

Fine until you cancel...they take a long time to be sure to charge you extra! A fine service most of the time, although they mispronounced the company name a few times on the recording - just a pain when you try and cancel. (Actually, I cancelled on Thursday but your system was down, and you lied about sending an email on Thursday when you thought you wouldn't be caught...I don't think I should have to pay for your error, but you obviously feel differently. Agree to disagree).

great service

The company is great and provides a quick, sharp, and personal service at an extremely competitive price. The receptionists are enthusiastic and well-trained, giving us full confidence in the customer experience they deliver to our callers. The tech team is on the ball and always quick to respond. They would receive 5 stars, except for the lack of 24-hour coverage, but their opening hours are very early morning into the late evening.

Just purchsed my 6th number and had some technical issues setting it up, got in touch with the team who handled my issue with ease, I spoke with James who was pleasant and professional. Great team and a great company to handle all your work calls.

As our business is growing this service has become a game changer for us and really happy to be using. Our calls are answered professionally & promptly in such a friendly manner as though you have an in house receptionist. We receive short overview message with full call recording sent to our email. It's just so well thought out and works perfectly for our needs. We opted for a call forward add-on so we still have the option to pick up the call if we are available and at our desk. This is a truly perfect and so grateful to have discovered.

Simply 66 are always professional and efficient in answering our calls and passing messages on to us.

Excellent and easy to use services