Verified
Great home insurance …
Great experience with a home insurance company and truly recommend you to get insurance with bamboo insurance.
Verified
Tina was very helpful
Tina was very helpful. She fully explained everything and answered all of my questions.
Verified
Noah Larsen did an outstanding job
Noah Larsen did an outstanding job helping me set up my insurance policy to cover my primary home and associated rental cottage (Accessory Dwelling Unit - ADU). I appreciated his patience with me on the phone, the completeness of his responses, and his friendly and conversational manner. He was completely accountable to me through several conversations and helped me understand my options. Equally important, Bamboo was able to provide the policy and the price was very good.
Verified
simple easy and efficient
simple easy and efficient. Kyle was professional and made the process anxiety free
Verified
Do not get Bamboo
Do not get Bamboo, they are not in the insurance business but are in the documenting business to deny legitimate claims. They will string you along for a year and you may end up loosing your home. It has been 13 months of BS letters asking for the same documents already provided a year ago, not paying rent that is lawfully due, trying their best to come up with something to deny. They do not pay claims, they spend all their money on lawyers, 10 different inspectors, they don't even know the local rent oridinace laws and now I am in foreclosure. In order to save my home I will have to file for BK protection, I am in my 50's. RUN from this insurance. I want to know how their employees can look themselves in the mirror everyday while people loose everything they have worked for thier whole lives. update: I had to sue them, and they are dragging me into federal court to avoid the laws that protect us in state court. They were sited by the DOI, many times and going to federal court will allow them to avoide damages. RUN don't walk from this company.
Verified
Raul was the bomb
Raul was the bomb! He was friendly, supportive of my situation and handled everything in the timeframe that he promised to! It’s hard times for homeowners in California! Raul is a prince in a sea of toads!!! Thank you for the great service.
Verified
Honest pricing and good follow up
Honest pricing and good follow up. They are the only one of few starting new policies in CA.
Verified
We recently lost our hazard insurance
We recently lost our hazard insurance, with little notice or mediation from previous company. Jay was quick to ensure we could be covered under Bamboo. He was responsive and reached out when I was unable to reply on the same day. He also spent time explaining policy to me, and what coverage was provided. My husband and I are so grateful to him.
Verified
It was fast and friendly
It was fast and friendly No hassle Agent also found ways to save us money
Verified
Brandi is the best
Brandi was the most helpful and kind person I’ve ever encountered in the insurance space. She helped me through everything I had questions about and worked with me to get discounts that I didn’t know existed. For once I don’t dread dealing with insurance. I’ll be trying to get all insurance I can through her now.