Expensive Contract” with extended coverages used to cover repair or replace . However “ without notification” to existing contract holders renewals dropped or severely minimized these services and coverages . Now Told too bad should have read very very very impossible to read fine print on reverse . In my opinion it is now clearly a bait and switch operation . They will repair an appliance for $500 that cost $500 to buy brand new. Do not trust that what you are promised when you buy their contact will be provided .

Good attitude but horrible experience. sales person say they can insure many things eventually. They cannot honor what they say and the contract is super tricky. I fell into their trap. I claimed three times and they only paid once, but they promised they would insure the appliances for the other two cases. They never told me that the first month I bought the insurance, i could not reimburse any claims. I bought the home warranty for a duplex with two units. One unit was claimed and the other unit could not be claimed, even though their salesperson told me I could before i bought. I paid the extra cost for the septic insurance, but they immediately denied my claim for a septic problem without take any investigation. It is ridiculous. I am very disappointed. I regret buying this home warranty.

Paid 1/9/23 for service contract online,,,,Spoke to Pride on phone 7 times,,,Still have NOT received actual contract...Why?? Excuses that are not acceptable,,,

It was genuinely fruitful when I found this online assistance. I was really satisfied by that, but since of its inferior quality kindnesses, I will purchase from here and never utilize another office, with the exception of if quality products are accessible here.

I am very happy with the entirety and exceptional help...I'm able to use your services once more

Paid for a year 07/2019 now not answering phone and all their web page says is sorry for the inconvenience

I purchased the 1 year warranty and called pride to set up the visit for AC repair. 1st call to pride no call was initiated 2nd call no call initiated. So i called pride again said i would set up a call with an ac group here i use. Was approved by the Pride dude i spoke with on the phone. Meanwhile sweating it out in TEXAS heat. AC was fixed and bill submitted to Pride with receipts. Pride did not pay it. Called pride and spoke to manager who said i did not follow protocol. I asked why the first calls to them did not get service calls generated and he said they did not have records of those calls. Would not buy anything from this company.

Not happy with this company. Paid for the year upfront because they offered great military discounts. When I was in need of help I submitted a claim online but, never been called back for my leaking water heater. Called Pride’s claim department dozens of times and left several detailed voicemails, never got a call back. I have not been able to reach anyone since we paid for the service. I even called other departments and left messages. Now when I call I get an automated message saying the number is temporarily unavailable. THIS COMPANY IS A SCAM AND ONLY TAKES PRIDE IN STEALING YOUR MONEY, NOT HELPING ITS CUSTOMERS.

They are not answering their phone or responding to email.

cannot get them to answer the phone.....