They take Taxpayers money and outsource interpreters. We really need to open a case against this agency.

I work for an NHS Trust, working with detained patients who require interpreter services. This company often take the booking for face-to-face services and then consistently cancel on the day. This is a disgraceful way to treat people experiencing mental ill health.

They have a very unsupportive, unfair and hostile working environment. They force on you an American-style regime in customer service that British clients don't like, and they blame interpreters for it. They want interpreters to behave like robots, and let clients abuse and scapegoat interpreters. It is the worst agency in the UK to work with ( out of maybe 30 I have worked with)

I was an interpreter after working three years with this company i have been dismissed for fake accusation made up of them and uCheck their partner company. Indecent and incompetent people has taken over this company. I am actually very glad that my contract is finished with this useless company.

After working with Language Line for a couple of years they started reducing the volume of calls you get over the telephone. Now i cannot justify being logged in for 6 hours and only having 4 hours of work, and to make things worst their response to a pay increase request was dismissive, this is after years of providing a quality interpreting service.

Not possible to put zero stars, hence 1. This company is ridiculous - not only during 90% of consultations the call is suddenly disconnected, but on few occasions when I was calling for a pre-booked consultations they would claim that the appointment was booked for another time. Despite the fact I would quote them the time from the confirmation email they would not take the responsibility. When you make a complaint they never acknowledge their fault trying to make you feel that it's your fault.