Avoid Clavis and pay to go private
I was really looking forward to learning Danish but this learning center is awful and after this short and unfortunate experience I'm paying to go private. The method of teaching is so old fashioned and they stand and mindlessly recite lines from a paper handout with no explanation of the words or meanings to anyone who is completely brand new to learning Danish. I guess I'm lucky I've done the Duolingo app. The teacher was so unprepared and didn't know the course syllabus, how to structure their lessons or have any idea how to navigate through the Clavis e-learning portal. They made very discouraging remarks and facial expressions when I made a mistake, which will naturally happen as I'm learning a new language. We were told to go through our handout as homework and fill out the answers 'in our head' because we weren't allowed to practice properly at home. This is a really ineffective way of learning and I would struggle to think how anyone passes their modules. I've also tried to get my deposit back after 2 lessons and they refused, despite there being no terms and conditions written anywhere saying I cannot have my deposit refunded. Instead I have to be transferred to another class. I pray it's not worse.
Afviser refusion for prøvegebyr
Har tilmeldt mig til en prøve, betalt gebyret. Desværre blev nød til at afmelde mig, gjorde det mindst 2 måneder inden prøveafholdelse. Der gået over 2 uger, flere mails og de vil stadig ikke refundere mig for noget jeg har RETTIGHEDER til. De gå imod deres egne refunderings betingelser for at beholder 800kr på deres egne lomme. Sikkert en måde at køre en skole på!
Hold dig væk.
Stressende arbejdsplads, ingen har tid til at oplære nye medarbejdere, ledelsen lytter ikke, alle er utilfredse og ledelsen er ligeglade med deres medarbejdere, svarer ikke på henvendelser og lader som ingenting. Inden for de sidste måneder er der i Aarhus afd. 2 sagt op, 3 har selv sagt op, og 5 har været eller er sygemeldte. Alting sejler og der er ikke styr på meget. Der ansættes og afskediges hele tiden, retter man ikke ind til højre og siger javel til alt, er det ud af klappen. Eleverne bliver syltet og får dårligt svar på det de spørger om, ingen har tiden til dem og oftest bliver det bare en form for slukken ildebrænde. Uforståeligt hvordan de kan leve op til kravene, når der er udbud, og uforståeligt hvorfor der ikke er tilsyn med virksomheder, som levere af "kunder" fra det offentlige. Jeg vil på det kraftigste advare folk om at tage ansættelse der eller starte uddannelse.
Avoid this school like you would a coughing passenger during a pandemic on the S-train!
I really wish I had heeded the terrible reviews about this place. Once I paid the deposit, I heard nothing from these people for weeks and then got a letter in the mail with the time/date of a class I couldn't attend. I repeatedly emailed them and they never got back to me. The pandemic struck, so I ignored everything and when I recently returned to Copenhagen I got a paper saying I had been assigned to another class I couldn't make, and just like last time, my many emails explaining this to them went unanswered. I just called to see if they could get me into a class at a time I could actually make, and I was lectured to by a preachy women about missing class. As for the teachers and the classes, I have no idea if any of them are any good, as I couldn't get them to listen or work with me to find a class at a time I could attend. Anyway, I see another woman is complaining to the commune, so I'll follow her lead and let them know about my experience as well. Our tax dollars (and yes, I do work and pay taxes here) go to these schools (as did my deposit which no doubt will not be refunded). They should be held accountable.
Positive
I went to Clavis for 3 modules of Danish classes and my overall experience was quite positive. The teachers were quite good and even flexible with module test schedules when it conflicted with vacation days. The school was also nice enough to offer online classes during the lockdown period.
Et fantastisk samarbejde…
Jeg oplevede et fantastisk samarbejde mellem SIRI (Asbjørn) arbejdede om aften og Clavis (Wissam og hans team) i forbindelse med min søn havde brug for en studieprøve som var blevet besværlig gjort af Covid. Vi blev mødt med en meget stor venlighed og forståelse, uden bureaukrati, Meget flot og en helt Fantastisk oplevelse. Uden tvivl 5 stjerner.
Aldeles serviceminded og professionelle
Aldeles serviceminded. Jeg har kun ros at give CLAVIS både når det gælder undevisningen, underviserne og deres administration. De er altid villige til at hjælpe også når man skriver til dem midt on natten på FB.
Horrible experience - Clavis is only interested in your money!
Trustpilot decided to delete my previous review. Trying again. Horrible experience. The instructors are disengaged. The communication from the staff is poor. The school is disorganised. It is very clear that they do not care about the students learning Danish and are only interested in your money. If you want to become integrated into Danish society by learning Danish that is understandable to Danish people, Clavis is not the language school for you!
Don't waste your time!
Just don't waste your time (and if you are not on family reunification, money). They do not care about actually improving your Danish to useful levels and will skimp out on providing proper education. Invest in yourself and your Danish by going to other schools that follow European language requirements and will actually provide you with Danish that is useful and understandable for others. Or, if you're in a pinch, spend extra time with Duolingo, it's honestly more reliable. On a side note, their reception has horrible service and will not respond to your e-mails, or if they do respond it will be in a passive aggressive manner. I have gone back to my previous language center and will continue my education there, despite losing out on 3000DKK. It was a waste of both my time and money.
Pengemaskine! intet andet...
Vi får en besked om at en bog skal afleveres. Vi aflevere bogen. Vi får herefter en faktura om at bogen ikke er afleveret og skal betales. Vi skriver til vtaj mailen som henvist om at vi har afleveret bogen og ringer til kundeservice i Aarhus, hvor vi får at vide vi skal vente. Der går nogle dage. Vi får en faktura IGEN om at der er 1 dag tilbage inden der pålægges et gebyr. Dette er noget svineri og bedrageri! Vi har afleveret den bog i efterlyser til tiden og alligevel kræver i penge! Inden jeg afleverede den spurte jeg endda receptionisten i Aarhus, hvor den skal afleveres og gjorde dette! Alligevel påstår i at vi ikke har!