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Paul Young

07 December 2023, 11:58

  • AU

Thankyou Hair Neva

I had my DHI surgery 8.11.23 2x Sessions Firstly I would like to thank all the staff at Hair Neva for the incredible professional service which was provided to me from the very first step I took inside your clinic. SPECIAL mention to my personal correspondent AYOOB from our very first what's app msg your quick responses and detailed msgs to any questions that I ever had throughout the whole process from start to finish and afterwards was 1st class and very professional which put my mind at ease. AYOOB was there to meet me in the lobby of the hotel on the first morning of my procedure to escort me to the clinic he was also by my side throughout my whole procedure guiding me through every stage/process. Thankyou AYOOB! My DHI procedure went seamlessly and was explained clearly on each day of my sessions. All staff involved in my procedure were very attentive and caring. Everything in my package was as described TRANSFERS ACCOMMODATION (extra days before/after) 3 DAY DHI Procedure So far my results have really exceeded my expectations still a really long way to go but looking forward to future results. Would definitely recommend Hair Neva to anyone thinking about getting a HT Thankyou Ayoob and Team @Hair Neva

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Danny Cast

07 December 2023, 05:05

  • CA

Excelent service

Awesome service, procedure was smooth and personal very kind. From the airport pick to airport dropout everything was as they told it will be. Waiting patiently for the result wich they told would take 3-4months. Big thank you for all the staff.

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Barry P

07 December 2023, 03:14

  • US

Verified

3 Months in and happy with results

It has been 3 months since the day of my DHI surgery. I am still seeing the changes. It is starting to grow more and is starting to look r full already. I cannot wait to see the final results in a year. From the beginning, the correspondence with Hair Neva , they were always prompt in answering my questions and concerns. They had transportation for me as promised. The apartment that they set me up in was very a relaxing and comfortable room that included breakfast daily. The day of surgery Ayoob met me in the lobby to escort me to the clinic. After paperwork and payment made I was escorted throughout the process of bloodwork, photo session, head shave, Dr consultation, and then to the procedure room. I was given relaxation medication that made the process seamless and quick. The only painful part of the process was the numbing part in the beginning. Once the process was finished on day 1 I was provided a dinner and then I proceeded to my apartment to rest and came back for the day 2 procedure which began in the operating room promptly. On day 3 I came in for a shampoo session and was sent on my way home with aftercare supplies. The process was so smooth and efficient and all the staff very professional. I highly recommend Hair Neva to anyone considering a hair implant in Istanbul.

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Jim

07 December 2023, 01:59

  • CA

Neva process was seamless

UPDATED after 52 weeks Nov 2024, I couldn't be happier with the results!!! The Hair Neva booking was seamless as they took care of everything, including the hotel and airport transportation. FYI, having the clinic on the 2nd floor of the Marriott is brilliant. My consultant, Ayoob, was good, attentive, and helpful. He walked me through the process and answered my questions. The Neva staff are also exceptional, welcoming, and professional, instilling confidence in their expertise. The clinic's environment, both sterile and friendly, emphasized the team's genuine commitment to client satisfaction. Overall, I'm happy that I chose Hair Neva. That said, if I had a do-over or feedback, there are a few things I would address. I have friends from Canada planning transplants in the spring, and I have recommended Hair Neva and shared my experience. Day 1: I felt the scheduling could have been better; I waited 30 hours between arriving and starting my treatment. I landed late, so I had to wait an entire day. In hindsight, this wasn’t necessary. Day 2 (Surgery): Started the day with the doctor who designed and drew a future hairline on my head (Amazing job!). The room was full of people; I wish I spoke the language to understand what they were saying. I felt that there was care and attention to decisions being made, and I never felt concerned. From there they shaved all the hair off my head (I was always curious how I would look completely bald) followed by reference pictures and onward to the surgery room. The surgery was +5 hours total, including a break for lunch. Most of the staff don't speak English, so I had a hard time understanding what was happening. The freezing process is quite painful, as most recipients confirm. Hurts but fortunately only lasted about 5-min or so. However, in my case, the harvest area was frozen well, but the transplant area was NOT! During the transplant process after lunch, the pain and discomfort got to a point that we had to stop early, about 10% away from completion, resulting in the loss of some irreplaceable roots. Again, in hindsight, I wish someone was in the room to help with communication, we probably could have just paused and applied more anaesthesia. Day 3 (Surgery): The surgery on the second day was +4 hours total. Today, I opted out of stopping for lunch; I was concerned the freezing might wear off. It was the same team the second day, and we seemed to be in sync after what happened the day before. Even with a communication barrier, we all knew that today there was going to be sufficient anaesthesia, and thankfully there was. I genuinely felt that the three transplant techs cared about my well-being during the entire process, and they took incredible pride in their work. The harvest tech was less caring; I felt like he had a job to do within a time frame. My head felt like he was working a piece of meat on a bench. He’s literally the only person I encountered at Hair Neva that didn't seem to fit with the overall team. Day 4 (Post-Op & Travel): Post-Op also went well. Not feeling fantastic and tired from sleeping in the sitting position, downstairs in the clinic to get the bandages removed and my head washed and was sent off with supplies. The process was quick and easy. Within the hour, I was on my way to begin a 19-hour journey back to my home in Vancouver. Upon arriving home, I continued to communicate with Ayoob on WhatsApp with photos and questions for two weeks. He was quick to respond and answered all my questions. Overall, the experience was professional, and even with the few challenges, I highly recommend Hair Neva if you’re considering a transplant. No matter where you're travelling from it's worth the effort. I researched several clinics and from my perspective nothing comes close to the overall package Neva offers their clients. I’m looking forward to the continued results in the coming months.

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Eric C.

06 December 2023, 22:12

  • GB

Seamless Process

Three months ago, I underwent a hair transplant at the clinic, and the results have exceeded my expectations. The staff's professionalism and warmth created a positive experience from the start. The proces was seamless as they took care of everything, including the booking of the hotel and transportation. They addressed all my concerns, instilling confidence in their expertise. The clinic's environment, both sterile and friendly, emphasized the team's genuine commitment to client satisfaction. I highly recommend this clinic for anyone considering a hair transplant.

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Eduardo Morales

06 December 2023, 21:47

  • US

Good service

Good service. I would recommend . Just make sure transportation is arranged as I arrived at 1am and nobody had my name on the list. (They had it scheduled for the next day) I was calling the clinic multiple times nobody would pick up due to the time. It was a stressful time but I ended up getting a taxi which they reimbursed. The doctor will draw the lines but the actual procedure will be done by medical assistants. Most of them don't speak English so I had a hard time getting an understanding of what was happening in my head while I was in pain and discomfort I wish I just had someone to guide me through it step by step. Overall good results. Thank you.

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Leander

06 December 2023, 20:55

  • NL

The whole experience was incredible

The whole experience was incredible. The airport transfer, hotel and surgery. They took extra care during the procedure and post also provided a lot of detail. Would highly recommend.

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Oasis Oasis

05 December 2023, 05:28

  • US

Excellent service from Ayoub and the staff.

Got my HT at Hair Neva 8 weeks ago, had two session, 5000 graft. Everything went great, I couldn’t be happier with the results. My consultant Ayoub was wonderful, very attentive and helpful, he walked me through the process and was there for it all to answer any questions. Excellent service from Ayoub and the clinic staff. 👍🙏 Oh and the accommodation at the Marriott were amazing, a short elevator ride to the clinic

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Vineeth Seshu

03 December 2023, 11:30

  • CA

I recommend this 100%

I was really happy with how they received and took care of me during the whole procedure. I had a great experience with staff there. Thank you for all the service they provided. I 100% recommend this for exceptional service and treatment.

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Alan Stock

02 December 2023, 00:28

  • CA

Vacouver BC Canada

I saw Hairneva on Instagram after doing some research for some time and I chatted to a few guys in Canada who went to this clinic and all had great things to say so that gave me even more confidence. I booked my surgery and my flight ticket to Istanbul and off I went! Amazing experience start to finish. Communication was great with Ayoob, always there to answer my questions any day before during and after. Transportation was arranged at the airport back to the hotel with no issues. Clinic is inside the hotel second floor. Super convenient! Surgery day: Initially we planned on 3500 grafts, but they decided to do 4500 to maximize density. 8-9 hours total, 2 hours for harvesting of my hairs from the back of my head laying prone. And 6-7 for the recipient area supine. Freezing at the beginning and very little pain. Nothing bad at all and only lasted 5 mins or so. Staff were incredible, friendly, kind and professional. I work in healthcare and I was very impressed with the level of professionalism, high standards of care for privacy, and quality control and sanitation. Top notch service. Better than some places in Canada. My health was well being was always top priority or them, I saw this. I felt like family and was very calm the entire time. Thank you Dr. Guncel, Ayoob and the entire team. I am happy and look forward to the continued results in the coming months.