Verified
Products sent with use by date before…
Products sent with use by date before dates delivered. Also poor communication without replies to queries.
Verified
Not a great website or delivery experience
Delivery was left on doorstep so had to arrange for a friend to pick it up for me. Because they live in south London and I’m in north London it’s been difficult to meet so I’ve still not been able to experience the products. Also found website incredibly clunky. Worst online experience in a long time. I was super-excited when I heard about the brand but very disappointed in reality. Forgot to mention the delivery was made to the billing address and not the delivery address - not sure if that was DPDs fault. Also as I don’t use Asda little point in me sharing my ‘expertise’ - just your average vegan trying to purchase sustainable products.
Verified
Okay
Okay - but rather pricey. Might use again.
Verified
Lack of communication regarding…
Lack of communication regarding expected delivery date. Hard to plan meals when uncertain when the food will arrive.
Verified
Good communication
Good communication. Good selection, although not everything in stock. Promptly refunded for what they didn’t have.
Verified
Excellent choice of vegan products with…
Excellent choice of vegan products with some foods stuffs being gluten free which is a bonus. Always comes well.packaged with freezer packs for cold products. Very happy and will continue to use them
Verified
good service
The product arrived on time and was of the exoected quality.
Verified
Good product
Came very quick. Good product.
Verified
Took a while for order to be dispatched…
Took a while for order to be dispatched and some items unable to provide due to supply issues. Items well packaged when they arrived.
Verified
Great range of items and fast delivery
Great range of items and fast delivery