Avoid buying from this company you cannot return it

Ordered a dress from Aurelle London was sent the wrong dress when I made contact Aurelle London are in China and refusing to issue a refund despite their error. Appalling service would never use again

Excellent skincare and excellent service! Quick and efficient delivery. I would really recommend the company. I originally came across them via a beauty box but have now gone on to buy face oil and moisturiser independently. Really lovely stuff! Now that Decleor has closed I think their oils are a great replacement. I have dry/sensitive skin and they are ideal for me.

I have been happily using Aurelia skincare for years, nothing has changed, products are consistently good, delivery couldn’t be any faster. The recent bad reviews on here seem to relate to another website with a similar name which seems to have been taken down now.

Absolutely disgusted with this company they won’t reply to emails and the product I received is really poor quality

Do not order from this website, it is fraudulent. They debited my account £55.95 and sent an order confirmation. I did not receive my Uggs, telephone number does not exist and they do not respond to your emails. I paid by debit card and disputed this with my bank who have kindly refunded. I will be checking Trustpilot in future!

This is a fraudulent website - do not use. Telephone numbers dont work no response to help line. Reported to credit card company who have refunded my money are are investigating. Phone number appears to be Vietnam. Dont purchase anything

Just been refunded by my bank for items ordered but never received, don't buy off this company, wasting your money, scam

Started using this company since it’s launch around 10 years ago directly from this site & other reputable online retailers. Didn’t receive the product..it’s been exactly one month & have been told that it’s on its way, then that they are changing warehouses (prior to Christmas?!!) v odd! I’ve opened a case now to obtain a refund. Lost faith in this British brand..shame on you!

DO NOT BUY! Took £55 off me and not received item! Should have known better!!