Excellent communication and prompt service
We used Matthew Gardiner of Sodbury Home Surveys for a level 2 Homebuyers Survey recently when buying a new house. His advice was very thorough and clear and he helped us select the appropriate level of survey for the type of property without upselling us, which I appreciated. While not the cheapest we were quoted, I valued speed and clarity of communication which Matthew gave us, and the report came through exactly as stated which helped us plan for our house move. The report itself was as expected and Matthew was clear beforehand sending us example information so our expectations were managed and we got what we needed from the survey.
Excellent and professional service
Excellent and professional service. Extensive report provided that enabled us to accurately assess the works involved in purchasing the property. We used Sodbury for a Listed Building survey. Highly recommend.
Mathew provided a very competent and…
Mathew provided a very competent and professional service. His report was comprehensive and greatly assisted us in making an informed decision. We reluctantly decided not to proceed with the purchase of an attractive old cottage in a lovely location Our rational decision was greatly assisted by Mathews report
Matthew is a brilliant surveyor
Matthew was a brilliant surveyor. His survey was very thorough and bespoke to the property. We had some issues after we bought the property and he came round free of charge. I cannot recommend him enough.
Thank you Matthew!
Thank you Matthew!
I received an all round great service
I received an all round great service, with the building survey undertaken and report provided promptly. The report was very clearly written and provided helpful and actionable recommendations. I also had a useful follow up call with Matthew to discuss the recommendations. Definitely recommend.
Responsive, helpful, and thorough
Matthew and Rachel were responsive to all of our requests for our Level 2 survey. As first-time buyers, we had a lot of uncertainty about the process, and what we might find. Matthew produced a detailed, yet easy-to-understand report, and met with us via Teams to discuss the details, clarify any issues, and help us understand the work needed. Would happily recommend Sodbury Home Surveys to anyone. Edit: Now we have moved in and had a chance to look at the property. There are some things that we feel could have been picked up on in the report. Whilst we understand it's impossible for a survey to uncover everything, some of these things were very apparent. Things like a dip in the roof on the first-story extension (which you can see from the garden without a ladder) and cracked roof tiles (which you can see when on a ladder). We're still pleased with the work overall, and Matthew found many things that we probably wouldn't have found without it being pointed out to us. We also used the report to renegotiate on price, which means the cost of the survey paid for itself. We'd still recommend using Sodbury.
Great service - highly recommend
We dealt with Matthew at Sodbury Home Surveys who completed our Level 2 Home Survey and Report. Organising survey was straightforward and Matthew came back to us with a quote and date quickly. The report was completed in a timely manner and was really detailed, with a good text and photo breakdown illustrating the different areas of the house - and the current status. It used a scale to rate the condition of each area, and to break down how quickly work that was identified needs doing. So was straightforward to read and understand. It also contained recommendations on things we need to keep an eye on - on an ongoing basis. As first time buyers this has been invaluable. Following this Matthew facilitated a video call and gave me time to ask follow up questions and to seek clarification on a few areas. Matthew answered all the questions really clearly. I'd highly recommend Sodbury Home Surveys, and will definitely look to work with Matthew again - if we require any surveys in the future. Thanks Matthew!
Highly Professional and 100% recommendation
Sodbury House Surveys were excellent and carried out a Level 3 survey on a property that looked immaculate and which had been recently modernised to a high standard. We thought it would be perfect for life in our later years, as it was in such good condition and appeared to need no updating etc. Sadly appearances can be very deceptive! Matthew found a number of costly issues that would be highly disruptive for a number of months and that would possibly lead to the side of the house being inaccessible. He came to visit us in our current home to discuss, the issues in detail and as a result we withdrew our offer. This sadly resulted in a legal fee, but the survey fee charged by Matthew was worth every penny and has saved us ending up with a property that was problematic. It was very reassuring that Matthew was a total professional in that he was prepared to visit us and deliver news that we may not wanted to have heard, but that we needed to be aware of! in this day and age that is something that businesses and organisations often avoid. We are very grateful for this, and if we do decide to try and move again, we will most definitely use Matthew's services again and pay for a Level 3 survey.
Professional and good value
Matthew completed a thorough full building survey for an extended 1960s semi we are buying in Stoke Lodge. He issued a well written report which provided a good level of detail and clearly highlighted the most signficant issues. In a follow up video call Matthew patiently discussed key findings of survey. Good value professional service with clear communication throughout. Thanks Matthew!