Verified
The whole process was easy and quick
The whole process was easy and quick! I got almost $40 more than i anticipated. The team is really honest and supportive!
Verified
Poor communication/ Is the company still in business?
I was quoted one price for the purchase of my phone from Clickncell but when they received the phone they dramatically reduced the offer because they say the battery life is showing reduced. After the lowball offer I asked for my phone back through their site on 3.29.2024. I sent them messages each week asking for tracking or updates on when it will ship and as of today 4.28.2024 they still have not responded. It's a shame that I have to leave negative public reviews to get a situation resolved but this is where we are in this transaction.
Verified
Recommend using them i have used to…
Recommend using them i have used to sell my smart watches so my old galaxy gear S got great price value than ebay.
Verified
Trustworthy and simple process
Trustworthy and simple process
Verified
Used other but buyback companies and…
Used other but buyback companies and saw Clickncell and gave it a go. Highest buybacks for Apple Watches and true to their quotes. Paid out same day they delivered!
Verified
Tried selling my iPhone 11 on swappa…
Tried selling my iPhone 11 on swappa but after a week I decided to give this trade in a go 5 days later they transferred my quote through apply pay Only company that users apple pay.
Verified
Clickncell was offering the highest…
Clickncell was offering the highest amount for the 12 pro mac on sellcell website. Luckily I received exactly what was quoted. So happy customer here:)
Verified
revision of a previous review
originally i wrote a review that wasn't the best..i was having a hard time getting in contact with customer service..i didn't have the phone i sent them or any payment for it..i have since been contacted from someone that was very nice and apologetic for the non- communication..they addressed my issue and gave me a couple choices and in the end everything has been worked out. i don't feel they purposely ignored me..it was probably just a mistake and mistakes happen. thanks again for all the help click n cell.
Verified
A good business fueled by great people
A business can be measured not in their ability to be perfect but in moments of recovery and imperfections...Its not always an easy task standing on the front lines making decisions of value to consumers during these times. This company has and overcomes challenges via shipping, communication and volume of demand on day to day basis. I didn't have a perfect experience with them, but I understand why challenges came up and I have to acknowledge and commend them for not quitting or giving up on assisting me, recognizing where problems arose and working with me to correct, and showing a compassionate side and real interest in helping me. Process is easy to do. Instructions clear and conscise and lots of availability to ask questions along the way. Pricing is fair and from what I've seen higher than many in the market. Team is informed, and quick to respond.
Verified
Reach out asap if issues, they are busy!!
Once you reach out by phone, any issues are handled fairly, promptly, professionally and friendly. I am very happy!!