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Tiffany Morris

06 September 2024, 00:11

  • 1 Review
  • US

Verified

Sent phone a month ago.. never paid

Sent my phone in a month ago! They emailed me on 8/14 that money was sent to my account .. never recieved it so I sent a message which took a couples days to respond saying they apologize an they sent it again , still nothing!! Horrible business practice! Do not recommend! UPDATE- they have been completely ignoring me now & have officially stolen my phone!!! Gonna have their whole operation shut down!!!

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Eric Siedlecki

29 August 2024, 00:10

  • 1 Review
  • US

Verified

[UPDATE: 9/3] Dishonest Company

[UPDATE: 9/3] ClicknCell finally reached out to me via X (Twitter) 3 weeks after I had messaged them (I was so desperate to make contact that I reached out via every platform I could find where ClicknCell has an official account, including sending a friend request to the business owner's personal Instagram account). The person I chatted with was pleasant and asked for the details of my problem. Once that was provided, they said they were able to pay me the original amount offered, which they promptly did. At this time, I have been paid the original price offered for both phones I've sent in. I am however going to leave my original review here as a warning to any prospective customers. The hassle I was put through was absolutely not worth the money I received, and I stand by my original assertion that people should steer clear of this business. [ORIGINAL REVIEW] I sent two phones into ClicknCell. One in perfect working order, one with damage. I shipped them both on the same day. I was able to verify when they arrived, and received offers for both of them. The offer for the broken phone matched the initial offer, so I accepted it. The offer for the functional phone was significantly lower than the initial offer, however. ClicknCell stated the phone had damage beyond what was described. I knew this was not the case, so I declined that offer. Several weeks passed after I accepted the one offer and declined the other, and I received no communication or payment from ClicknCell. At that point I reached out and ClicknCell said they were looking into it. After another several weeks and several (way too many) emails, I finally received payment for the broken phone. When I asked about how to handle the other phone, I got an email back from ClicknCell that expressed they were unaware of the other phone. I sent them the info and they said that they could pay me if I accepted their lowball offer on the functional phone. I said that I would only accept the original offer. To that they said that's fine and they would send the phone back. I waited a week and did not receive tracking, so I reached out....several times. Eventually I got a response - "currently inquiring about the status of your order return and will provide you with the tracking number." It has been over a week and I have reached out multiple times but still no response. At this point, ClicknCell has effectively stolen my phone and stopped all communication. They operate by offering more money than the competition then they change the deal once they are in possession of your phone with the hopes that you buckle and accept it. Clearly if you don't accept the deal they just keep your phone anyway. This company is not to be trusted and I would steer anyone away from them.

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Erdem Beyerl

27 August 2024, 22:59

  • 1 Review
  • US

Verified

Great Service!

ClicknCell provided great service when I sold my old phone. The process was easy, and the payment was made quickly. Their customer service was also very responsive. I highly recommend them.

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Catriona Ashton

27 August 2024, 19:43

  • 1 Review
  • US

Verified

Highly Recommend!

I highly recommend ClicknCell for selling old electronics. The process is simple, the prices are fair, and the payments are quick. I've used their service multiple times, and they never disappoint.

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Malisa Knab

27 August 2024, 11:04

  • 1 Review
  • US

Verified

Fast and Easy!

ClicknCell made selling my old electronics fast and easy. They offered a fair price, and the payment was processed quickly, The entire experience was positive, and I'll definitely use them again.

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Loyal Lapointe

27 August 2024, 02:47

  • 1 Review
  • US

Verified

Hassle-Free!

ClicknCell made selling my old tablet hassle-free. The process was straightforward, and I received my payment quickly. Their customer service was also very helpful. I highly recommend them.

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Reinhard Wilhelm

25 August 2024, 11:37

  • 1 Review
  • US

Verified

Seamless Process!

Selling my old game console to ClicknCell was a seamless process. They offered a fair price, and the payment was made promptly. The entire experience was smooth and stress-free. I'll definitely use their service again.

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Thomas Tanner

25 August 2024, 02:57

  • 1 Review
  • US

Verified

Reliable Service!

ClicknCell offers reliable service for selling old electronics. The process is easy, and the payments are made promptly. I'm very happy with the service and will continue to use them in the future.

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Paul Engelhardt

23 August 2024, 11:16

  • 1 Review
  • US

Verified

Great Communication!

ClicknCell provided excellent communication throughout the process. I knew exactly what to expect, and they delivered on their promises. The payment for my old phone was quick, and I'm very happy with their service.

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Julia Kitson

23 August 2024, 10:39

  • 1 Review
  • US

Verified

Very Satisfied!

I'm very satisfied with the service I received from ClicknCell. They offered a competitive price for my old game console, and the payment was made within 24 hours. The process was smooth and efficient.