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Aaron

29 August 2019, 16:32

  • 1 Review
  • CA

Verified

Two thumbs up 👍

Good selection. Decent prices. Friendly and helpful sales staff. Fast and efficient service and delivery. The delivery guys were fast, careful, polite and considerate. Everything Came exactly as I ordered it. Good quality. No complaints at all.

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MATT SCHUMAN

29 August 2019, 06:19

  • 1 Review
  • US

Verified

Amazing quality

Amazing quality, and great price. I will definitely be buying again from you.

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John Kuzyk

28 August 2019, 20:48

  • 1 Review
  • CA

Verified

Misleading delivery, Flyer's

Told on Tuesday truck from London. FOLLOWING Wednesday told we do not have a Tuesday truck. LlWeek before otterman was on Tuesday truck. Ooooh I do not know, about that. Only one manager on duty when told customer wanted to speak to them, 3 min delay, manager busy on phone. Never again going to Temperman, flyers are miss leading, customer requires to read fine print. Many other options for our cash. JK

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SHELLEY AND

27 August 2019, 23:30

  • 1 Review
  • CA

Verified

Appliance Purchase

Rick is a friendly and knowledgeable sales person. He was a pleasure to deal with and he comes highly recommended!

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KLARA ISHOW

27 August 2019, 08:32

  • 1 Review
  • CA

Verified

Experienced sales personnel friendly…

Experienced sales personnel friendly and helpful *Bernie* the cash out personnel not so much all new and only one person training them

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DUANE ROBERT

27 August 2019, 03:11

  • 1 Review
  • US

Verified

friendly non-pushy salesman

friendly non-pushy salesman, quick simple & out!

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BETTY ANNE

26 August 2019, 20:42

  • 1 Review
  • CA

Verified

What a huge selection to choose from…

What a huge selection to choose from regardless of what I am looking for. Michelle Richard was my sales agent and I found she really understood what not just wanted, but what I needed for my particular health concerns regarding comfort. She has walked the entire floor with me very patiently many time until I found the right thing. She certainly is very knowledgeable about all your merchandise. The delivery men were prompt, courteous and set up my purchase where I wanted it. This was not my first purchase and won't be me last. Thankyou -

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WILLIAM MAGYAR

26 August 2019, 20:22

  • 1 Review
  • CA

Verified

Good guys

Good guys. We’re very careful. Highly recommend.

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MELISSA C

26 August 2019, 11:22

  • 1 Review
  • CA

Verified

Wondetful

Wondetful service

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MICHAEL D

26 August 2019, 07:43

  • 1 Review
  • CA

Verified

Contract Should Show Customer Clearly how to Avoid Interest

The Salesperson, Kenysha, did a fantastic job, and I was pleased with here explanations of the features and protection plan explanation. The Credit team did not explain clearly the options I had and I had to go back for clarification and to modify my contract. The Contract document is very confusing because the information in the Payment Schedule section was inaccurate according to the Credit Person I spoke with. The term "Cash Date" is vague to me and not clearly defined for quick understanding. In addition it is not clearly explained that it would be in the Customer's best interest to pay off the full amount before the Cash Date. I cannot understand why the calculations the Credit representatives do leave a balance for after the Cash date so that the customer ends up paying interest. That was not explained transparently. Why would they propose a Payment Plan that attracts interest? Furthermore, the appearance of the Amount associated with the Interest Rate After the Cash Date was confusing because that amount could be anything from $0 to the amount shown based on unpaid balance ... but it took a lot of questions to get to understand that clearly. You could use illustrations, charts, examples of scenarios to help customers understand when how they can avoid interest. I trusted the Credit Agent to propose a payment schedule to allow me to not pay interest but I see that they did not do that so I lost trust. I hope this is useful feedback.