Verified
Sale person in appliances went into…
Sale person in appliances went into great when shpwinge the and answer all my questions
Verified
Very helpful in helping us furnish our…
Very helpful in helping us furnish our new home. Wouldn’t go anywhere else!
Verified
The whole experience was great
The whole experience was great. We had help selecting what we needed and the delivery was scheduled (and on time) to meet our needs. Thanks to everyone.
Verified
My experience with Tepperman's was good.
My experience with Tepperman's was very good. I had ordered a futon and unfortunately a couple of the springs broke. I have purchased a lot of good quality furniture from Tepperman's in the past, but i had never dealt with them in a warranty situation, so i wasn't sure what to expect. They were great. They picked up the futon and i replaced it with a couch that I love. There was no hassle and I'm a happy customer.
Verified
Excellent service
Excellent service. Friendly and professional
Verified
Great people great service
Great people great service
Verified
Service
Excellent service
Verified
I would like to give a higher rating…
I would like to give a higher rating however the first dented fridge that was delivered had to go back. When removing our stove the glass shattered all over our living room. They didn't put a stair runner on our stairs so most of the steps are chipped now. The 2nd brand new fridge had a bigger longer dent so we gave it one more try and they finally got it right. The last 2 delivery guys we so professional and personable and not to mention the fridge wasn't dented. It's been 5 days and so far so hood. First time ever purchasing from teppermans and not a great experience
Verified
I have been buying from Tepperman's…
I have been buying from Tepperman's over the past five years and during that time I have never had a time when I did not leave the store a satisfied Customer. The staff have been extremely friendly and helpful.
Verified
Salesperson was helpful and store had…
Salesperson was helpful and store had amazing display and selection. Salesperson advised they priced matched which is part of the reason why I bought same day. I was able to find for quite less and provided information same day. Took over a week to get my refund but it came. I had followed up twice to ensure I got it before my furniture was delivered. I also had to deal with Customer Service for some paperwork issues. Service was ok. Delivery service is terrible. I can deal with the 3 hour window but it would be more appreciated if it could be scheduled in advance and not the day before. If the window does not work, you have to reschedule the entire day. No preferences are given. The delivery company is a third party. Not super professional. I was asked to help with carrying a table since the guy didn't want to wait for his partner. 3 out of 4 tables had nicks out of them. Customer service offered approx 5% discount to keep which I refused and they were unable to tell me when they could be replaced. Called into the manager at the store who was more helpful. 1 of 4 tables was on back order. I was told how I could track the delivery the day of which I was not told previously. 2nd delivery of 3 tables went better. Waiting on the last table.