Probably the rudest receptionist I have ever had the displeasure of speaking to, I strongly urge anyone to check their 1 star reviews prior to contacting them. Absolutely appalling avoid!

Verry disappointing service From day one the communication of what was going on, attitude of the staff, customer service and understanding that I was 'a client' was horrendous. I often wondered what I was paying for and felt a complete inconvenience to them. I was spoken too regularly with an unprofessional attitude. With several properties to sell in the future I would never use Glaisyers again

Exceptional faultless service throughout. I would recommend Glaisyers without hesitation or reservation.

I've never known a firm to be so slow in doing there job.

It needs to be more custom efficient it needs to improve on its efforts to work with the paying client not be so flippent using this company cost me a lot more for its none efficiently had to move another solicitor to finish off a divorce

After meeting with the Head of the Corporate Team and signing their terms, I was ignored for over two weeks even though I called and wrote on a few occasions. Absolutely appalling and unprofessional.

I was about to buy a property pre auction and Kathryn O'Rourke was a life saver for me! The seller and the other solicitor were worse than bad as they did not respond normally, were very slow and were trying to steal money from me, and Kathryn was always replying to my emails/ calls very swiftly and professionally! My sale took 3 months because of the seller and his solicitor, and she always had the time for me! She made sure that i do not pay more than i have to and she saved me a lot of money! If you are looking for a solicitor who will act for YOU and will answer your email and calls then use Kathryn O'Rourke! I would for sure use her again!

We found them very unfriendly, asked at least twice for documents they already had from us which seems very inefficient . Very little communication from them without us contacting them to ask for updates , would not recommend.

I would like to say a huge thank you to Kathryn O'Rourke for her help on purchasing my first home! From day one she has been amazing, very helpful explaining processes and answered all of my questions when I didn't quite understand. We were dealing with an extremely difficult solicitor on the sellers side and Kathryn was very percistant. I've already highly recommended her to friends buying their first homes and will certainly be calling her again if we ever decide to purchase another home.

I was pleasantly surprised and extremely satisfied at the service I received from Kathryn O'Rourke and her team. They were efficient, easy to contact, prompt in responding, approachable, very knowledgeable, pleasant and they instilled me with great confidence at every stage of selling my house. Above all, they communicated in plain English and did not complicate the process with legal jargon, which made the whole thing much, much easier. I would recommend Kathryn and Glaisyers 110%. I have used the firm for over 10 years and would not go anywhere else for legal support.